Medical Office Assistant

5 months ago

Port Coquitlam, Canada Nova Physiotherapy Full time

Are you a MOA with a desire to develop your knowledge and experience and have the opportunity for growth?

Are you looking for a position that will allow you to thrive, where your strengths are recognized, appreciated, and developed?

Are you looking for a role in an organization that is purpose-driven and impacts thousands of lives each year?

We are a thriving physiotherapy company who are well established in the community. We are seeking a poised, self-motivated administrative professional with excellent communication skills and a cheerful disposition to join our team.

About you:
As an experienced administrator who consistently proves their value within a team, you are now seeking a role that will allow you to expand your skill set and transition into a role that gives you an opportunity to have a positive impact in the world. You derive immense satisfaction from problem-solving and providing solutions, leveraging your strong listening skills, problem-solving abilities, and effective communication. While you are accustomed to working within established systems and processes, you happily take initiative and adapt swiftly to new challenges with a self-motivated attitude.

If you’re looking for a role with a company whose mission is to serve others and change lives, then we want to talk to you

About the role:
We are looking for a fantastic administrative professional who has the ability and passion to take an active role in the following areas:
Customer service: You will be the first person who welcomes our clients into the clinic. You represent our team and set the tone for the client experience in person and on the phone. By taking payments and making follow-up bookings you keep the business running.

Systems: Supporting the execution of existing automated and team strategies to run the front desk and the clinic with a high level of efficiency. You will use our systems to provide the best customer experience, the most supported environment for the therapists and the most enjoyable working experience for the administrative team. There is the opportunity to work with the leadership team to develop systems further to improve this experience for all.

Marketing: We are a thriving, growing practice. The administrative team assists with putting together marketing materials, monitoring and adjusting our automated systems and maintaining connections with the administrative teams of other health and fitness providers.

Your Essential Skills and Characteristics:

- Perpetual positive attitude and enthusiasm
- Strong organizational skills
- Excellent verbal and written communication skills
- Excellent tech skills (you will be required to adopt a wide variety of online software and tools)
- Detail-oriented
- Reliable and dependable
- Ability to work independently but also a team player with a “roll up your sleeves” mentality and a “do whatever it takes” attitude
- Strong desire to work in a fast-paced environment
- Ability to learn quickly
- Ability to multitask

If you believe that your values align with ours and you see yourself becoming part of our dynamic team, please provide a cover letter outlining why you would like to work with us and explaining your suitability for the role, along with a current CV

**Job Types**: Full-time, Part-time

Pay: $20.00-$24.00 per hour

Expected hours: 20 - 30 per week

**Benefits**:

- Casual dress
- Dental care
- Extended health care

Schedule:

- Evening shift
- Every Weekend
- Morning shift
- Weekends as needed

**Education**:

- AEC / DEP or Skilled Trade Certificate (preferred)

**Experience**:

- Jane app: 1 year (required)

Work Location: In person

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