Operations Administrator
3 weeks ago
**Operations Administrator**
**Essential Job Functions**:
- Assist with dispatch communication processes, and procedures
- Assist other dispatchers with the daily dispatching to ensure accuracy, efficiency, and timeliness of outbound load execution.
- Record information in dispatch and tracking systems
- Address customer issues and requests and provide solutions
- Receive and dispatch loads for vehicle transportation deliveries
- Assist to prioritize deliveries according to urgency and importance
- Monitor the route and status of car haulers to coordinate and prioritize their schedule
- Provide car haulers with information about orders, traffic, obstacles and requirements
- Enter data in computer system and maintain logs and records of calls, activities and other information
- Respond to complaints with thoroughness and accuracy.
**Requirements**:
- College degree, University degree or equivalent required.
- No experience necessary.
- Excellent organizational skills with the ability to multi-task and prioritize work.
- Ability to effectively communicate both written and verbally with all levels of management, customers and vendors.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) with intermediate proficiency in Excel preferred.
**Preferred Skills**:
- Customer focused
- Excellent communication and interpersonal skills
- High level of critical and logical thinking, analysis, and/or reasoning to identify underlying principles, reasons, or facts.
- Experience is an asset
**Salary**: $45,000.00-$50,000.00 per year
**Benefits**:
- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
Ability to commute/relocate:
- Thornhill, ON L4J 4P8: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
Shift availability:
- Night Shift (required)
Work Location: In person
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