Clinical Quality Consultant

6 months ago

Brampton, Canada William Osler Health System Full time

**Company Description**
One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.

A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of patient-inspired health care without boundaries.

At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today

Reporting to the Director, Women’s and Children’s Services, the Clinical Quality Consultant plays an integral role supporting Women’s and Children’s Services at Osler.

Accountabilities:

- Lead program project working groups
- Collaborate with clinical services managers and clinical educators through monthly meetings focusing on designing and implementing program initiatives, creating opportunities for standardization across sites
- Coordinate meetings with multiple stakeholders, including setting meeting objectives
- Develop and communicate project plans and updates to relevant stakeholders, including identifying risks and barriers
- Promote inter-professional, multi-program/service relationships through collaborative extended stakeholder engagement
- Provide just in time training regarding best practice, quality improvement initiatives, processes and standards in collaboration with clinical educators
- Mentors, coaches and encourages team members to participate in meeting quality standards in the provision of excellent care as well as project work
- Continuous quality improvement management
- Participate in the identification, reporting and prevention of risks through medical chart audits and quality of care case reviews
- Initial investigation, coordination and presentation of quality of care reviews and action plans within Women’s and Children’s Services, offering guidance and support to staff and physicians and overseeing interventions established, education of staff and dissemination of learnings
- Promote and participate in corporate/organizational quality improvement initiatives through active committees and working group engagement s (i.e. safe medication practices, antimicrobial stewardship, organ and tissue donation, quality lead forum, unit-based councils, and program based quality review committees) representing Women’s and Children’s Services, and incorporating learnings and best practice into program plans or initiatives
- Analyze and report trends/themes in patient incidents to identify and lead opportunities for quality improvement initiatives
- Identify and pursue opportunities for pilot projects and proposal development
- Lead quality and process improvement initiatives, including workflow redesign, LEAN events and leveraging other quality improvement mechanisms
- Establish and oversee the scope of work for the program quality council
- Liaise with other Osler corporate quality and risk stakeholders
- Program project coordination and management
- Lead and guide stakeholders through the process of the project development, implementation and evaluation, utilizing a structured framework
- Ensure organizational document approval and dissemination of quality improvement initiatives, including policies, procedures and order sets in collaboration with program leadership and clinical education and practice
- Collaborate with program leadership, staff and physicians to assess team readiness for implementation and coordinate multiple project timelines
- Communicate routinely with the project stakeholders to ensure the goals, objectives and timelines of the project are achieved
- Identify and communicate changes to best practices, policies and standards to program leadership, staff, physicians and relevant program partners/stakeholders, in collaboration with the clinical practice and education team
- Elevation of practice and Accreditation
- Provide oversight and coordination of processes to ensure compliance with Accreditation Canada Qmentum program guidelines and standards, priority processes, and required organizational practices in alignment with corporate Qual

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