Medical Secretary

3 weeks ago


London, Canada Yazdani Aesthetics Full time

**Who we are**: Located in London, we are the largest private plastic surgery and medical aesthetics office in southwestern Ontario. Our office comprises 3 surgeons, 4 nurses, 3 skin therapists, 1 naturopathic doctor, and an outstanding administrative, marketing and customer support team. We offer the full range of private-pay plastic surgery, as well as all non-surgical aesthetic services, including lasers, skincare, and injectables.

We’re looking for someone to work closely with our surgeons to coordinate all aspects of our patients’ surgical journey. You will also play a key role in keeping the office organized and running smoothly.

**A typical work day includes**:

- Responding to patient inquiries for surgery, booking consultations, booking patients ready to proceed with surgery
- Meeting with patients to present surgery quotes and explaining our financial and booking policies
- Processing payments for surgery
- Coordinating patient care with nurse manager to ensure any patient concerns are appropriately dealt with
- Coordinating and scheduling patient bookings with OR team and managing physician schedules
- Working closely with front desk team to ensure office is running smoothly
- Acting as a support to front desk team when needed
- Advising the physician and leadership team of deficiencies that may exist and strategizing on continuous improvement plans

**Your skills**:

- Minimum of 3 years experience as a medical secretary or administrative assistant
- Have excellent communication and computer skills
- Work well under pressure with a keen eye to detail and precision
- Able to prioritize tasks in an organized and efficient manner
- Maintain patient confidentiality
- Make patient satisfaction a priority

**This is a one-year maternity leave contract with the potential for a permanent contract extension.**

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Salary**: $27.00-$28.00 per hour

Schedule:

- 8 hour shift

COVID-19 considerations:
As a physician's office, we maintain the highest degree of cleanliness and hygiene, even prior to Covid precautions. Staff and patients are asked to wear masks to keep everyone safe.

Work Location: One location

Expected start date: 2023-01-30


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