Student, Digital Employee Experience Communications
2 months ago
Our student and new graduate programs offer a chance to explore Sun Life from the inside. You’ll make a difference in the lives of our customers and communities, while building the skills and experience that allow you to grow in a meaningful and rewarding way.
Sun Life’s Chief Technology Office (CTO) Employee Experience Delivery (EED) team’s mandate is to provide a frictionless technology experience to all Sun Life employees, focusing on enterprise tools that enhance productivity and collaboration (such as the Microsoft Teams, MS365 and Workplace). The team supports many internal IT partners by providing guidance and tailor-made solutions in the areas of communication, adoption, change management and training. By fostering strong relationships with the IT teams, business groups and employees the team provides services that are employee centred.
- and employee needs, the Student will help drive the service evolution, as well as provide visibility into service performance through executive reports. This will require strong communication skills. Applicants should be individuals with strong, demonstrated collaboration skills, are detail-oriented, have proven experience communicating the value of technology solutions to non-technical business audiences, are creative in developing communication material, and thrive in a deadline
- and objectives-oriented environment.
**Term Length**: 4-months (January - April 2025)
**What will you do?**
- Develop communication material, service documentation and best practices to support increased adoption and effectiveness of services.
- Manage peer-to-peer learning and adoption platforms for collaboration and productivity tools.
- Gather employee feedback about collaboration and productivity tools.
- Analyze data and create reports with recommendations.
- Support change management projects as needed.
**What do you need to succeed?**
- Currently enrolled in University degree/College diploma in related discipline(s).
- Demonstrated analytical and problem solving skills.
- Strong communication skills, both written and verbal.
- High attention to detail and empathy.
- Ability to build effective working relationships across both business and technical teams.
- Strong planning and organizational skills, with the ability to multi-task.
- Flexibility and the ability to quickly adapt to changing priorities.
- Excellent PC skills (Windows 10, Microsoft Office, MS Teams, SharePoint Online, Workplace by Facebook).
**What is in it for you?**
- A friendly, collaborative, and inclusive culture where you’re an innovator and trusted partner.
- An environment of continuous learning and improvement.
- We’re honoured to be recognized as a 2022 Best Workplaces in Canada by Great Place to Work® Canada.
The Base Pay range is for the primary location for which the job is posted for. The Base Pay which you will be considered for will vary depending on the Campus program you are selected for.
At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.
**Job Category**:
Temporary Employee
**Posting End Date**:
22/09/2024
-
International Student Experience Coordinator
2 days ago
Waterloo, Ontario, Canada Waterloo Undergraduate Student Association (WUSA) Full timeThe Waterloo Undergraduate Student Association (WUSA) is seeking a highly motivated and organized individual to fill the role of International Student Experience Coordinator. This position plays a crucial part in promoting cultural diversity within the University of Waterloo community.Estimated Salary: $25,000 - $35,000 per yearJob Description:In this role,...
-
Digital Community and Media Specialist
5 months ago
Waterloo, Canada University of Waterloo Full timeOverview: **Term: 1 year** The Digital Community and Media Specialist will report to the Manager, Strategic Digital Experience and be responsible for the day-to-day management and coordination of the Co-operative and Experiential Education social media accounts and paid digital advertising for business development. They will help create and distribute...
-
Student Experience Coordinator
5 months ago
Waterloo, Canada Renison University College Full timeRenison University College, affiliated with the University of Waterloo, acknowledges that we live and work on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. Renison is situated on the Haldimand Tract, the land promised to the Six Nations that includes ten kilometres on either side of the Grand River. Respected as an...
-
Manager, Digital Experience
7 months ago
Waterloo, Canada University of Waterloo Full timeOverview: The Manager of Digital Experience (UI/UX) plans and executes the strategic direction of all new and existing web related products including defining the design and user experience for WUSA’s web environment and identifying whether new products or features will fulfill customer needs and larger organization objectives. This role has several...
-
Digital Communications Specialist
2 days ago
Waterloo, Ontario, Canada University of Waterloo Full time**About the RoleWe are seeking a highly skilled Digital Communications Specialist to join our team at the University of Waterloo. As a key member of our Communications team, you will play a vital role in developing and implementing strategic communications plans that promote campus wellness and support student success.The successful candidate will have a...
-
Customer Experience Liaison
4 weeks ago
Waterloo, Ontario, Canada Northern Digital Inc Full timeAt Northern Digital Inc., we are committed to delivering exceptional customer experiences. As a Customer Experience Representative, you will play a vital role in ensuring our customers receive the highest level of support throughout the sales process and beyond.The ideal candidate will have a strong customer focus, excellent communication skills, and the...
-
Digital Communications Strategist
4 weeks ago
Waterloo, Ontario, Canada University of Waterloo Full timeJob DescriptionThis position is accountable to the Associate Vice-President, Marketing and Brand Strategy and is responsible for providing leadership and setting best practices in digital marketing and communications across the university, its website, central social media channels, and all associated systems.Key ResponsibilitiesDevelop, implement, and...
-
Digital Communications and Events Coordinator
2 weeks ago
Waterloo, Canada University of Waterloo Full timeOverview The Digital Communications & Events Coordinator is primarily responsible for the creation, updating, and maintenance of the Chemistry and Nanotechnology Engineering websites, as well as department-related microsites. This position also manages Chemistry’s events calendar, newsfeed, and social media accounts. In addition, this role is...
-
Associate Director, Digital Communications
6 months ago
Waterloo, Canada University of Waterloo Full timeOverview: This position is accountable to the Associate Vice-President, Marketing and Brand Strategy and is responsible to provide leadership and set best practices in digital marketing and communications across the university, its website, central social media channels and all associated systems. The Associate Director, Digital Communications will help...
-
Associate Director, Digital Communications
6 months ago
Waterloo, Canada University of Waterloo Full timeOverview This position is accountable to the Associate Vice-President, Marketing and Brand Strategy and is responsible to provide leadership and set best practices in digital marketing and communications across the university, its website, central social media channels and all associated systems. The Associate Director, Digital Communications will...
-
Digital Communications and Events Coordinator
2 weeks ago
Waterloo, Canada University of Waterloo Full timeOverview: The Digital Communications & Events Coordinator is primarily responsible for the creation, updating, and maintenance of the Chemistry and Nanotechnology Engineering websites, as well as department-related microsites. This position also manages Chemistry’s events calendar, newsfeed, and social media accounts. In addition, this role is responsible...
-
Customer Experience Representative
4 weeks ago
Waterloo, Ontario, Canada Northern Digital Inc Full timeAt Northern Digital Inc., we are committed to delivering exceptional customer experiences. As a Customer Experience Representative, you will play a vital role in ensuring our customers receive the highest level of support throughout the sales process and beyond.The ideal candidate will have a strong attention to detail, excellent communication skills, and...
-
Customer Experience Representative
4 weeks ago
Waterloo, Ontario, Canada Northern Digital Inc Full timeAt Northern Digital Inc., we're committed to delivering exceptional customer experiences. As a Customer Experience Representative, you'll play a vital role in ensuring our customers receive the highest level of support throughout the sales process and beyond.The ideal candidate will have a strong customer focus, excellent communication skills, and the...
-
Customer Experience Coordinator
3 days ago
Waterloo, Ontario, Canada Northern Digital Inc Full timeNorthern Digital Inc. is a world leader in tracking technology, dedicated to improving medical procedures and patients' lives.We are seeking an experienced Customer Experience Representative to join our team. This role requires strong communication skills, attention to detail, and the ability to work effectively with customers and internal stakeholders.
-
Customer Experience Representative
3 weeks ago
Waterloo, Ontario, Canada Northern Digital Inc Full timeAt Northern Digital Inc., we're committed to delivering exceptional customer experiences. As a Customer Experience Representative, you'll play a vital role in ensuring our customers receive the highest level of support throughout the sales process and beyond.The ideal candidate will have a strong customer focus, excellent communication skills, and the...
-
Digital Communications Director
4 weeks ago
Waterloo, Ontario, Canada University of Waterloo Full timeJob Title: Digital Communications DirectorAbout the Role:We are seeking a highly skilled Digital Communications Director to join our team at the University of Waterloo. As a key member of our marketing and communications team, you will be responsible for developing and implementing a comprehensive digital communications strategy that aligns with our...
-
New Student Experience Coordinator
5 days ago
Waterloo, Ontario, Canada University of Waterloo Full timeJob DescriptionAt the University of Waterloo, we are seeking a highly skilled New Student Experience Coordinator to join our team. As a key member of our Student Services Office, you will play a critical role in supporting the successful transition of new graduate students into our university community.About the RoleThis is a full-time, permanent position...
-
Digital Communications Specialist
6 months ago
Waterloo, Canada University of Waterloo Full timeOverview: In keeping with the Faculty of Science’s strategic priority area of enhanced visibility, reputation and community, the Faculty of Science Digital Experience team’s purpose is to facilitate and support the implementation of digital communications. The Digital Communications Specialist has primary responsibility for content development for...
-
Employee Experience Specialist
4 weeks ago
Waterloo, Ontario, Canada Definity Full timeEmployee Experience SpecialistDefinity is seeking an experienced Employee Experience Specialist to join our team. In this role, you will be responsible for designing and implementing employee experience initiatives that drive engagement, retention, and overall business success.Key ResponsibilitiesDevelop and execute employee experience strategies that align...
-
Waterloo, Ontario, Canada Waterloo Undergraduate Student Association (WUSA) Full time**About Glow**Glow is a student-run organization at the University of Waterloo, dedicated to promoting a healthy attitude towards all sexual/romantic orientations and gender identities on campus. We strive to create a safe space for the queer and trans community by providing peer support, social events, advocacy work, and resources.**Job Description:**The...