Financial Aid

6 months ago

Burnaby, Canada British Columbia Institute of Technology (BCIT) Full time

**Duties & Responsibilities**

**DUTIES** **AND**

**RESPONSIBILITIES**:

- Handles front line inquiries related to need-based and merit-based student financial assistance, including student loans, grants, scholarships, bursaries, and other awards. Identifies incoming queries that require immediate addressing and action. Redirects to appropriate personnel when further advisory support may be required.
- Recommends and redirects students to the Advisor team when students require more in-depth advice on financial aid and award opportunities or when students are seeking financial advice and support options.
- Schedules and helps coordinate students into meetings with Advisors or recommends information sessions that may support students.
- Verifies and confirms student enrolment and/or admission status to complete Confirmation of Enrolment forms in accordance with internal and external Financial Aid or Award policies and procedures. Verifies the student’s enrollment and program details such as program, study period, year of study, the credential that the program leads to, tuition and book costs for the study period, etc. Confirms that the student meets the minimum criteria for the aid or award eligibility.
- Assists with compliance reporting by reviewing withdrawal, course loads and failures, ensuring criteria for financial aid is met based on, and in conjunction with, BCIT policies and the relevant policies and procedures of Provincial/Territorial government assistance programs. Identifies individual student funded study period, withdrawal date and type, reason for cancellation, and determines potential impacts on individual student funding. Notifies assistance programs according to guidelines and procedures.
- Explains appeal procedures on both loan and bursary program decisions.
- Assists in the preparation and distribution of communications and student correspondence, including notification letters and/or invitations.
- Tracks financial transactions, produces cheque requisitions and verifies accuracy of cheques.
- Liaises with BCIT’s Foundation Office and Revenue Accounting department regarding transactions on donor accounts.
- Liaises with internal and external parties on interrelated and integrated processes, dependencies and information that require coordination between groups on financial aid and award programs, information and processes. This includes liaising with government financial aid groups, internal revenue accounting and the Foundations team(s) as needed.
- Logs incoming student inquiries into Financial Aid databases.
- Supports maintenance, testing and amendments to databases as a database user.
- Assists with the matrices and reports for Financial Aid and Awards programs by gathering information or providing input.
- Participates in Records Custodian training and remains current with record keeping practices, policies and procedures (both BCIT and FOIPOP).
- Undertakes related duties as assigned, consistent with the job grade for this position.

**Qualifications**

**QUALIFICATIONS**:
**Definition**:The qualifications section for this job was developed using the approved job evaluation plan, agreed to between the BCGEU and BCIT. The qualifications represent the minimum qualifications required in the future (i.e. to be reflected in job postings) and do not reflect the incumbent’s existing qualifications.
- **Education**:

- Grade 12 plus completion of a 2 year post-secondary diploma in office administration and/or business administration.

**Experience**:

- Two years general experience plus one year related experience working with student financial assistance programs or customer service experience in a fast-paced complex setting.

**Software/Computer Application(s) and Expertise**:

- Proficiency using MS Office with experience using Excel spreadsheets.
- Experience using enterprise systems such as Banner and/or Ministry financial aid systems.
- Excellent keyboarding skills with the ability to type accurately.

**Communication/Interpersonal Skills**:

- Ability to provide exemplary customer service and support to all internal and external clients.
- Excellent interpersonal skills.
- Ability to communicate effectively with students and individuals from diverse backgrounds and abilities.
- Ability to work effectively as part of a busy team.
- Ability to deal with conflict using diplomacy, tact and discretion.
- Ability to maintain confidentiality.

**Administrative Skills (e.g. prioritizing, minute taking, wp speed, etc.)**:

- Ability to pay attention to details.
- Ability to work under pressure and prioritize tasks efficiently and simultaneously.
- Ability to remain organized.
- Ability to think critically to problem solve issues.
- Ability to compose correspondence with a high attention to detail.

**Other Skills/Abilities**:

- Excellent judgment and ability to respond to urgent and heightened situations.

**Additional Information**

**Benefits - Why you’d love working with us**
-

  • Financial Aid Officer

    3 months ago

    Burnaby, Canada Career City College Full time

    **About us** Career City College is at the forefront of online education, operating as a regulated career college with a mission to empower individuals through learning. Our comprehensive selection of programs and courses is carefully crafted to provide students with the expertise required to excel in their chosen fields. Supported by a seasoned faculty and...

  • Financial Aid

    6 months ago

    Burnaby, Canada British Columbia Institute of Technology Full time

    Position Summary BCIT’s Financial Aid department is seeking a temporary, full-time (1.0 FTE) Financial Aid & Awards Representative . This position provides assistance in Financial Aid and Awards programs by providing front-line comprehensive support services and assistance for students seeking application support and information on financial aid...

  • Financial Aid Representative

    4 weeks ago

    Burnaby, British Columbia, Canada British Columbia Institute of Technology Full time

    Job Overview:The British Columbia Institute of Technology is seeking a dedicated and detail-oriented Financial Aid Representative to join our team. As a key member of the Financial Aid department, you will provide exceptional support to students navigating financial aid and award programs.About the Role:Provide front-line comprehensive support services and...

  • Manager, Student Financial Aid and Awards

    2 weeks ago

    Burnaby, Canada British Columbia Institute of Technology (BCIT) Full time

    BCIT’s **Financial Aid **department is seeking a **regular, full-time (1.0 **FTE**) Manager, Student Financial Aid and Awards**. This position manages the student financial aid and awards programs and services for BCIT. Provides operational direction and oversight to Student Financial Aid and Awards and develops the department initiatives to align with...

  • Financial Aid and Award Representative

    4 weeks ago

    Burnaby, British Columbia, Canada British Columbia Institute of Technology Full time

    Job SummaryWe are seeking a highly skilled Financial Aid and Award Representative to join our team at the British Columbia Institute of Technology. This is a temporary, full-time position that requires excellent customer service skills and the ability to work effectively in a fast-paced environment.

  • Financial Aid Representative

    4 weeks ago

    Burnaby, British Columbia, Canada British Columbia Institute of Technology Full time

    Job Description:British Columbia Institute of Technology (BCIT) is seeking a highly skilled and experienced Financial Aid Representative to join our team. As a key member of our department, you will play a crucial role in providing exceptional support to students navigating financial aid and award programs.About the Role:This is a temporary, full-time...

  • First Aid Instructor

    6 months ago

    Burnaby, Canada Alert First-Aid Inc. Full time

    Education: Secondary (high) school graduation certificate - Experience: 3 years to less than 5 years **Tasks**: - Maintain accurate records - Ensure compliance with government regulations - Deliver lectures and presentations - Conduct training sessions - Co-ordinate teaching activities - Instruct and supervise trainees **Personal suitability**: - Client...

  • First Aid Instructor

    6 months ago

    Burnaby, Canada Alert First-Aid Inc. Full time

    Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Tasks**: - Maintain accurate records - Ensure compliance with government regulations - Deliver lectures and presentations - Conduct training sessions - Co-ordinate teaching activities - Instruct and supervise trainees **Personal suitability**: - Client focus -...

  • Health Care Aide

    7 months ago

    Burnaby, Canada Paradise Healthcare Ltd. Full time

    **About us** Paradise Healthcare is dedicated to bringing clients the quality and consistent dignified care service at their home wherever that may be and for the families to have peace of mind that their loved one is taken care of. We believe there’s more to supporting people at home than just providing in home care assistance. We understand our client's...

  • Office Administrator: Accounting

    6 months ago

    Burnaby, Canada Enginuity Consulting Full time

    We are a dynamic medium-sized engineering and professional services firm currently seeking an Office Manager with focus on company accounting and finances to join our Business Support Department. This role is crucial for ensuring the seamless operation of our accounting, financials, and office administrative functions contributing directly to our firm’s...

  • Governance Administrator

    6 months ago

    Burnaby, Canada G&F Financial Group Full time

    We are thrilled to share the exciting news that Interior Savings and Gulf & Fraser Credit Unions have merged to create a dynamic and unified financial institution—Beem Credit Union! As we embark on this journey together, we invite passionate and talented individuals like yourself to join us in shaping the future of banking excellence. At Beem Credit...

  • Housekeeping Aide

    3 months ago

    Burnaby, Canada VICENTE RIMANDO Full time

    Education: - Expérience: **Education**: - No degree, certificate or diploma **Screening questions**: - Are you available for the advertised start date? - Are you willing to relocate for this position? **Experience**: - 1 to less than 7 months **Financial benefits**: - Bonus **Other benefits**: - Free parking available - Learning/training paid by...

  • housekeeping aide

    4 months ago

    Burnaby, Canada VICENTE RIMANDO Full time

    Education: No degree, certificate or diplomaExperience: 1 to less than 7 monthsScreening questionsAre you available for the advertised start date?Are you willing to relocate for this position?Financial benefitsBonusOther benefitsFree parking availableLearning/training paid by employerOn-site housing optionsOn-site recreation and activitiesOther benefitsPaid...

  • housekeeping aide

    4 months ago

    Burnaby, Canada VICENTE RIMANDO Full time

    Education: Expérience: EducationNo degree, certificate or diplomaScreening questionsAre you available for the advertised start date?Are you willing to relocate for this position?Experience1 to less than 7 monthsFinancial benefitsBonusOther benefitsFree parking availableLearning/training paid by employerOn-site housing optionsOn-site recreation and...

  • Architectural Technician

    3 months ago

    Burnaby, Canada ADG Sota Structures Inc. Full time

    Education: College/CEGEP - Experience: 1 to less than 7 months **Tasks**: - Create three-dimensional (3-D) models with computer-aided design (CAD) - Create two-dimensional (2-D) drawings with computer-aided design (CAD) - Prepare proposals - Analyze technical documents and reports - Tender contracts - Assist in supervising construction projects - Prepare...

  • Student Awards Officer

    6 months ago

    Burnaby, Canada Simon Fraser University Full time

    Union/Affiliation: **Administrative and Professional Staff (APSA)** - Pay range: **$72,124 to $86,028 annually** - SFU Department Descr: **Student Services - Financial Aid & Awards** - Position Grade: **8** - # of openings: **1** - Biweekly Hours: **72** **Who We Are** **About the Role** The Student Awards Officer is responsible for the effective...

  • architectural technician

    3 months ago

    Burnaby, Canada ADG Sota Structures Inc. Full time

    Education: College/CEGEPExperience: 1 to less than 7 monthsTasksCreate three-dimensional (3-D) models with computer-aided design (CAD)Create two-dimensional (2-D) drawings with computer-aided design (CAD)Prepare proposalsAnalyze technical documents and reportsTender contractsAssist in supervising construction projectsPrepare working drawingsSupervise...

  • architectural technician

    3 months ago

    Burnaby, Canada ADG Sota Structures Inc. Full time

    Education: Expérience: EducationCollege/CEGEPTasksCreate three-dimensional (3-D) models with computer-aided design (CAD)Create two-dimensional (2-D) drawings with computer-aided design (CAD)Prepare proposalsAnalyze technical documents and reportsTender contractsAssist in supervising construction projectsPrepare working drawingsSupervise architectural...

  • Health Unit Aide, Primary Care Centre-burnaby

    6 months ago

    Burnaby, Canada Fraser Health Full time

    Salary range: The salary range for this position is CAD $25.54 - $27.22 / hour Why Fraser Health?: Do you have an eye for detail and thrive when juggling numerous tasks in a busy environment? Are you looking to bring your extensive clerical experience to a rewarding role? If you have answered “yes”, we want you to keep reading to explore your career with...

  • Customer Service Representative, Apprentice Services

    6 months ago

    Burnaby, Canada British Columbia Institute of Technology (BCIT) Full time

    BCIT’s - **Registrar’s Office** is seeking a - **temporary, full-time (1.0** **FTE** **) Customer Service Representative, Apprentice Services**. This position is responsible for apprentice finance related duties as well as responding to customer inquiries and providing active customer service to BCIT’s Apprentice Services Office. CSR Apprentice Finance...