Manager, Pension Communications

2 weeks ago

Toronto, Canada University Pension Plan Full time

ABOUT UPP

UPP is the first pension plan of its kind in Ontario’s university sector, proudly serving over 39,000 members across four universities and 12 affiliate organizations. Our purpose is to bring greater retirement peace of mind to the university sector by investing with integrity and serving members with care. As a sector-wide plan designed for growth, our doors are open to all Ontario universities.

Together, we’re a team of progressive thinkers and agile doers operating within a fast-paced culture of collaboration and respect. We believe in bringing smart and capable people together to create, solve and grow with a clear shared vision and values of integrity, inclusivity, ingenuity, and impact.

Our culture is intentionally welcoming and purposefully rooted in equity, diversity, inclusion, and reconciliation (EDIR). We believe diverse teams, perspectives, and lived experiences contribute to better decisions and a better workplace.

As a long-term investor, we recognize that environmental, social and governance (“ESG”) factors support risk management and value creation. As stated in our Responsible Investing Policy, we are committed to incorporating ESG considerations into our investment management activities and we collaborate with other industry participants in the promotion of a sustainable economy and society.

Join us in building a bright future for our members, our organization, and each other.

ABOUT THE ROLE

Reporting to the Managing Director, Strategy and Communications, the Manager, Pension Communications will be a key business partner to the Pension Services department, responsible for developing compelling, audience-focused content for UPP’s plan members, employers, and related stakeholders.

An initial focus for this role will be supporting the rollout of UPP’s first pension administration system and digitally enabled services model, ensuring members and employers feel supported, confident, and informed along the transition. Following the transition, the role will be responsible for the development and execution of UPP’s direct member communication strategy.

UPP is based in Toronto’s financial district and has a hybrid work model (~2 days / week in office).

SPECIFIC ACCOUNTABILITIES
In close partnership with the Pension Services division, the Manager, Pension Communications will recommend and create high-quality communications for UPP members, employers, and stakeholders to build and sustain UPP’s credibility and reputation across diverse member and stakeholder groups.

Strategic communication development
- Develop and execute UPP’s member communication strategy, ensuring timely, relevant, and accurate information through written and digital materials.
- Formulate and execute comprehensive communication plans, providing daily guidance and support to various groups within Pension Services.
- Take an audience-focused approach and use innovative strategies and tactics to support the business objectives of the Pension Services team and meet audience needs.
- Collaborate closely with other member
- and stakeholder-facing UPP business units to maintain a consistent organizational voice across all platforms.

Content curation and quality assurance
- Draft and refine communications tailored for key audiences, including members, employers, and stakeholders.
- Create engaging pension-related content for all platforms, including presentations, social media posts, and newsletters.
- Partner with UPP’s training and education lead to curate educational materials for UPP members, employers, and other stakeholders across various mediums.
- Uphold high standards of quality, consistency, and brand integrity in writing, editing, graphic design, and overall communication materials.
- Use plain language to distill complex pension-related information into content that is easy to read and understandable.
- Utilize data and metrics to assess communication effectiveness, recommending strategies to enhance reach and impact for key audiences.
- Compile and present analytics on communication programs, delivering recommendations for continuous improvement and tracking against annual objectives.
- Assist in reputation management activities.

**QUALIFICATIONS & EXPERIENCE**:

- Minimum eight years of communications leadership experience, preferably in pension/financial services or university sector.
- 2+ years of experience in leading projects, setting goals and objectives, and monitoring/evaluating performance.
- Post-secondary education in communications, marketing, finance, or related field.
- Proven experience collaborating with other departments and leadership teams to ensure alignment with organizational goals, and reporting progress, achievements, and challenges to leadership.
- Expert written and verbal communication skills, with expertise in developing diverse communications materials under tight deadlines.
- Proficient in MS Office (Word, PowerPoint, Excel) and communication analyti

  • Pension Analyst, Quality Assurance

    16 hours ago

    Toronto, Canada CAAT Pension Plan Full time

    ** PLEASE APPLY ON COMPANY WEBSITE** We're on a mission to secure a better financial future for Canadians. Your meaningful contributions go beyond the workplace, touching lives and making a significant societal impact. Work that truly counts! **Why you will love being a CAATster**: **A Culture of Collaboration and Fun** We're a team that works, grows, and...

  • Pension Analyst

    4 days ago

    Toronto, Canada Ontario Pension Board Full time

    **Pension Analyst** **Client Services** **(Permanent & One Year Contract Positions)** As a Pension Analyst, you will provide client service, through various channels of communication, based on your analysis of information and the determination of client eligibility, options and benefits. While maintaining established service standards you will process a...

  • Communications Specialist, Employer Communications

    6 days ago

    Toronto, Canada CAAT Pension Plan Full time

    ** PLEASE APPLY ON COMPANY WEBSITE** We're on a mission to secure a better financial future for Canadians. Your meaningful contributions go beyond the workplace, touching lives and making a significant societal impact. Work that truly counts! **Why you will love being a CAATster**: **A Culture of Collaboration and Fun** We're a team that works, grows, and...

  • Project Manager

    5 days ago

    Toronto, Canada CAAT Pension Plan Full time

    **We believe that everyone has the right to DEFINE themselves and their future.** **That includes YOU.** How would you like to do it in a fun, high-performance culture that’s truly one of a kind - on a team that appreciates you for being you, helps our members retire with confidence and makes Canada better, all at the same time? If that sounds like your...

  • Editorial Lead, Pension Communications

    1 week ago

    Toronto, Canada OMERS Full time

    Reporting to the Manager, Pension Communications, the Editorial Lead, Pension Communications, oversees production and delivery of internal and external communications material in support of OMERS and the broader Pension Services team’s strategic priorities. This position supports company and divisional objectives through developing and supporting the...

  • Manager, Internal Audit

    4 weeks ago

    Toronto, Canada CAAT Pension Plan Full time

    **PLEASE APPLY ON THE COMPANY WEBSITE** We're on a mission to secure a better financial future for Canadians. Your meaningful contributions go beyond the workplace, touching lives and making a significant societal impact. Work that truly counts! **Why you will love being a CAATster**: **A Culture of Collaboration and Fun** We're a team that works, grows,...

  • Pension Officer

    4 weeks ago

    Toronto, Canada Financial Services Regulatory Authority of Ontario (FSRA) Full time

    FSRA is guided by our vision of financial safety, fairness and choice for Ontarians. We achieve this by public service through dynamic, principles-based and outcomes-focused regulation. FSRA is committed to attracting and retaining exceptional people who bring energy, expertise, and experience. This includes providing a comprehensive total rewards package...

  • Pension Information Management Administrator

    4 weeks ago

    Toronto, Canada Royal Bank of Canada Full time

    **Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...

  • Pension Analyst- Defined Contribution Pension

    6 days ago

    Toronto, Canada LifeWorks Full time

    TELUS Health and LifeWorks have recently come together to leverage the power of technology and our caring cultures to further progress our shared goal of building a healthier and friendlier future for all. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for...

  • Pension Analyst

    5 days ago

    Toronto, Canada LifeWorks Full time

    TELUS Health and LifeWorks have recently come together to leverage the power of technology and our caring cultures to further progress our shared goal of building a healthier and friendlier future for all. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for...

  • Pension Analyst

    4 weeks ago

    Toronto, Canada LifeWorks Full time

    TELUS Health and LifeWorks have recently come together to leverage the power of technology and our caring cultures to further progress our shared goal of building a healthier and friendlier future for all. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for...

  • Pension Analyst

    1 week ago

    Toronto, Canada Financial Services Regulatory Authority of Ontario (FSRA) Full time

    At FSRA, our vision is to ensure financial safety, fairness, and choice for Ontarians. As a financial services regulator, we’re passionate about protecting consumers. Our principles-based approach means we can quickly and effectively respond to the changing needs of consumers and the industry. Our team combines industry expertise with commitment to public...

  • Bilingual Pension Administrator

    5 days ago

    Toronto, Canada Altis Recruitment Full time

    We're seeking a Bilingual DB Pension Administrator to join our client's team. This role involves complex pension calculations, with the opportunity for training and growth. While prior experience in pension administration is beneficial, we welcome candidates with a background in financial services who possess strong analytical skills and a willingness to...

  • Bilingual Pension Administrator

    5 days ago

    Toronto, Canada Altis Recruitment Full time

    We're seeking a Bilingual DB Pension Administrator to join our client's team. This role involves complex pension calculations, with the opportunity for training and growth. While prior experience in pension administration is beneficial, we welcome candidates with a background in financial services who possess strong analytical skills and a willingness to...

  • Bilingual Pension Administrator

    5 days ago

    Toronto, Canada Altis Recruitment Full time

    We're seeking a Bilingual DB Pension Administrator to join our client's team. This role involves complex pension calculations, with the opportunity for training and growth. While prior experience in pension administration is beneficial, we welcome candidates with a background in financial services who possess strong analytical skills and a willingness to...

  • Pension and Benefits Specialist

    4 weeks ago

    Toronto, Canada Legal Aid Ontario Full time

    **Company Bio** Legal Aid Ontario employees are committed to making a difference in the lives of our clients. As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law. If...

  • Pension and Benefits Specialist

    4 weeks ago

    Toronto, Canada Legal Aid Ontario Full time

    Union: Non Union - Job Number: J1123-0992 - Job Title: Pension and Benefits Specialist - Job Type: Permanent Full Time - City, Province, Country: Toronto, Ontario, Canada - Job Location: Toronto - PO - Job Category: Human Resources - Job Classification: S4 - Role Designation:- Open Positions: 1 - Posting Date: November 28, 2023 - Closing Date: December 5,...

  • Community Executive Director

    2 weeks ago

    Toronto, ON, Canada ACPM - ACARR | Association of Canadian Pension Management Full time

    Association of Canadian Pension Management (ACPM) -- Chief Executive Officer Chief Executive Officer The Association of Canadian Pension Management (ACPM) is the leading advocate for pension plan sponsors and administrators in the pursuit of a balanced, effective and sustainable retirement income system in Canada. ACPM’s membership represents over 400...

  • Community Executive Director

    3 weeks ago

    Toronto, ON, Canada Organization: Association of Canadian Pension Management (ACPM) Full time

    Your career opportunity will be visible on the CPBI website for a 60 days period and will be viewed by more than 5000 visitors! Organization: Association of Canadian Pension Management (ACPM) The Association of Canadian Pension Management (ACPM) is the leading advocate for pension plan sponsors and administrators in the pursuit of a balanced, effective...

  • Regional Manager

    2 days ago

    Toronto, Canada Healthcare of Ontario Pension Plan Full time

    Why you’ll love working here:high-performance, people-focused cultureour commitment that equity, diversity, and inclusion are fundamental to our work environment and business success, which helps employees feel valued and empowered to be their authentic selvesmembership in HOOPP’s world class defined benefit pension plan, which can serve as an important...