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Pension Analyst

1 month ago

Toronto, Canada Ontario Pension Board Full time

**Pension Analyst**
**Client Services**
**(Permanent & One Year Contract Positions)**

As a Pension Analyst, you will provide client service, through various channels of communication, based on your analysis of information and the determination of client eligibility, options and benefits. While maintaining established service standards you will process a variety of transactions and will ensure all applicable legislation and OPB policies, procedures and practices are followed. You are also committed to excellence in client service and will play a central role in continuously enhancing the service experience for our clients by assisting them to make informed decisions and to receive the appropriate options and entitlements under the Plan provisions. Working within a team, you will support the development and enhancement of internal operational processes with a focus on efficiencies and client satisfaction. As well, you will participate in making recommendations for continuous enhancements on emerging issues and overall improved client and stakeholder service delivery. You will participate in projects and initiatives by providing life cycle expertise and testing support. As a key member of the Client Services team, you will also provide call support as operationally required to maintain client service excellence.

**Qualifications**:
**Please submit your resume if you are interested in this exciting opportunity.**

This competition is open to all employees of OPB and has been posted on LinkedIn.
OPB is committed to providing accommodation for people with disabilities in its recruitment process.
Please advise OPB if you require an accommodation and we will work with you to meet your needs.

OPB is committed to fostering a culture of diversity, equity and inclusiveness that reflects the diverse communities we serve.

We thank all applicants, however, only those selected for an interview will be contacted.