Coordinator, Employee Experience

4 weeks ago


Montréal, Canada PSP Investments Full time

ABOUT US

We’re one of Canada’s largest pension investment managers, with CAD$243.7 billion of net assets as at March 31, 2023.

We invest funds for the pension plans of the federal public service, the Canadian Forces, the Royal Canadian Mounted Police and the Reserve Force. Headquartered in Ottawa, PSP Investments has its principal business office in Montréal and offices in New York, London and Hong Kong.

Capturing and leading complex global investments requires us to work as one to seize valuable opportunities, in close collaboration with some of the world’s top companies. At PSP, you’ll join a team of motivated and engaged professionals, dedicated to propelling our organization further than ever before.

EXPERIENCE THE EDGE

At PSP, we encourage our employees to grow, forge powerful relationships, contribute and fuel inspired investment launchpads. We are committed to a culture that fosters collaboration and allows us to think beyond, in an interconnected way. We advocate for our employees to speak-up, learn, experiment, share, and be part of an

inclusive work environment

where diversity is embraced.

ABOUT YOUR ROLE

As a Coordinator, Employee Experience you will execute human resources support activities, including:
- Coordinating all operational activities related to the full life cycle of employees;- Being responsible for the timely completion of annual and/or recurring processes (promotions, vacation renewals, intern extensions/conversions, etc.) in addition to ad hoc deliverables. Developing the project plan and coordinating its implementation independently within the immediate team, but also with business partners and centers of expertise. Performing post-mortems and suggesting improvements for future processes.- Conducting occasional analyses during special projects or when reviewing working conditions.-
- Ensuring a high level of customer service and acting as the main point of contact for all PSP employees and our human resources team;- Analyzing requests according to HR policies and entering employee movements in the Workday system: hires, end of employment, lateral moves, parental leave, salary changes, expatriations, reorganizations, etc.- Executing job posting requests/job translations, including coordinating with 3rd party vendors/sites where required.- Deploying and monitoring pre-employment (background) checks through an external supplier;-
- Participating in recurring HR processes: renewal of vacations, promotions, renewal of insurance, hiring and end of employment of cohorts of interns, etc.- Performing various follow-ups: end of contract, tasks pending in Workday, future payments, expiration of work permit, etc.- Performing and analyzing various reports;- Managing the administrative aspects related to payroll preparation, prepare payroll instructions and liaise with the payroll team, such as performing calculations and/or payments from vacation and overtime banks;- Approving payments and modifications in the Concur (finance) and IAM (access management) systems;- Documenting procedures: suggest process enhancements and improve the user experience of Workday users;- Participating in the realization of various projects carried out by the Human Resources team.

WHAT YOU’LL NEED- Diploma of college studies- Experience in a human resource operations department or in administrative support combined with experience in client services- Ability to deal with specific requirements related to audits and governance- Strong attention to detail-oriented, possess excellent organizational skills enabling you to manage priorities and respect deadlines, and demonstrate an analytical mind- A proactive and agile service orientation, team spirit approach, and an interest to improve processes- Demonstrate autonomy and high level of discretion and professionalism- Flexibility, adaptability and interest in being part of a growing organization- Knowledge of HR and payroll systems recognized in the market (asset)- Proficiency with Microsoft Office Suite (Outlook, Excel, PowerPoint)- Bilingualism: English and French
- _(_
- f_
- requent interactions in English with PSP employees based in our offices in Hong Kong, London and New York, and interactions in French with employees in our local offices in Montreal and Ottawa_
- )_

We offer a tailored employee experience and competitive total rewards and benefits package* designed to attract and retain global diverse talent, reward performance, and reinforce business strategies and priorities. Beyond salary and incentive pay eligibility, you have access to:
- A flexible hybrid work model with a mix of in-office and remote days based on business groups, teams, and roles- A hybrid allowance to support any hybrid related needs- Competitive pension plans- Comprehensive group insurance plans- Unlimited access to virtual healthcare services and wellness programs- Generous and inclusive paid family leave- Vacation days available on day one with additional days on



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