Workplace Experience Coordinator

2 weeks ago

Montréal, Canada CBRE Full time

Posted- 18-Aug-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Facilities Management- Location(s)- Montreal - Quebec - Canada- Hi, we’re HostWe believe your office should allow you to feel comfortable, productive and inspired in your working life. Because when people feel inspired, great things happen.As the heart of the workplace, you will help foster a sense of community by putting the well-being of others at the forefront. As you collaborate with colleagues to create a culture of support, you will have countless opportunities to inspire moments of delight and pursue amazing outcomes each day.With Host, you can join a team that elevates the office experience by delivering world-class services that make coming to work better than it’s ever been.
- **JOB SUMMARY**

The Experience Coordinator role is at the forefront of delivering a positive office experience as a cultural ambassador, community advocate and service leader.Host uses people-led, technology-enabled services to connect employees to their environment via their mobile devices, as well as through high-touch services and world-class customer service support delivered by employees like the Experience Coordinator/Technician.In this role, you would provide experience services and support to increase individual well-being, personal productivity, and organizational effectiveness.As part of a “front-of-house” team, the Experience Coordinator/Technician is responsible for creating a supportive and comfortable atmosphere by welcoming visitors and supporting all employee-facing services.
- **DUTIES & RESPONSIBILITIES**

Provides coordination and support for delivery of Workplace Services.Services include, but are not limited to: Concierge, Reception / Switchboard, Room Management, A/V Support, Meeting & Event Management, Community Programs, Meeting Supply Equipment, Food Services, Parking & Commute, Bicycle & Local Shuttle, Supported Employment, Company Store, Pet Programs, Document Services, Mail Services, Record Archiving, Office Supply Management, Moves, Adds, Changes, Furniture and Cable Management, Space Reset, Entrance Screening Protocol and Workplace Onboarding.Greets employees and announces clients and visitors. Conducts guest registration through badging software. Issues visitor passes and validate parking. Receives and directs incoming calls to appropriate parties.Maintains awareness of the workspace. Submits janitorial and maintenance work orders as needed and/or communicate with appropriate partners to address issues. Responds to customers of behalf of other team members (e.g. Facilities or Janitorial Team).Responds to customer requests and complaints promptly with accurate and thorough information according to the specific request. Assists with light duty adjustments such adjusting monitor arms, tightening screws on chairs, and crawling under desks to adjust cables. Assists with meeting set up, furniture reset, and delivering temporary equipment and supplies. May assist with temporary signage.Curates and administers of the Host platform and client materials customized to meet to the full Host experience. Ensures client and company materials comply with client and company brand guidelines.Utilizes and maintains integrity of databases, supports data entry of required reports and other digital tools associated with service delivery, as requested.Follows security and emergency procedures as defined for the property. Responds to emergency situations in a calm, efficient manner. Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures.Provides support for Experience Services team as directed, including expense management, meeting coordination, equipment care, and supply management. Ensures all billings for business services are invoiced and billed as required.Maintains records of vendor proof of insurance and contractual documentation in place, per requirements.Collaborates with vendors employees who provide services and goods.Delivers orientations, such as tours of facility, how to submit a workorder, where supplies are kept and ordering procedure, amenities, and software ordering. Provides overview of Host Experience service.Assists in the completion of the Service Business Continuity plan.May support coordination of moves, adds, and changes (MAC).Performs other duties as assigned.**QUALIFICATIONS**

HS Diploma or GED required.A minimum of 1 year of front desk, concierge, customer service or other hospitality experience is preferred.Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.Comfortable meeting and engaging with new people.War

  • Workplace Coordinator

    2 days ago

    Montréal, Canada Infotek Consulting Services Inc. Full time

    Infotek Consulting is searching for a Workplace Mental Health & Wellness Consultant. This is a hybrid assignment based in Montreal - Bilingual French and English is requiredProjects - Develop content for Mental Health training and Build a workload management guide for our employees and leadersOur team is developing training programs and support material to...

  • Employee Experience Coordinator

    4 weeks ago

    Montréal, Canada Reflector Entertainment Full time

    Headquartered in Montreal, Reflector, a company of the Bandai Namco group, is a new breed of studio working with top talents to create high-quality, compelling content for global audiences. By employing a true transmedia approach, where content is built outwards from fully fleshed “Storyworlds”, the company is able to tell richer, deeper stories that...

  • Client Experience Associate

    4 weeks ago

    Montréal, Canada HSB Canada Full time

    Client Experience Associate Driven by technology and fuelled by innovation, HSB is Canada’s premier specialty insurance and applied technology services provider. Offering 150 years of technical and service excellence, we are focusing on emerging trends and unlocking new opportunities for clients. Today, we are accelerating, changing the future of...

  • Translation Project Coordinator

    5 days ago

    Montréal, Canada Alexa Translations Full time

    **About Alexa Translations**: Alexa Translations helps many of the world's largest and most prestigious professional services firms, financial institutions, asset managers and consumer brands with translation solutions that elevate the way they do business. Your time and resources are precious. Our high-calibre performance and commitment to superior client...

  • Client Experience

    7 days ago

    Montréal, Canada MicroHabitat Full time

    Pour 2023, nous avons créé un nouveau poste : Coordonnateur de l'expérience client et de l'éducation Ce poste est idéal pour tous ceux qui aiment l'éducation, l'expérience client et l'agriculture urbaine. Type d'emploi : Permanent Date de début : 20 février 2023 Salaire : 45 000 $ Congés payés : 3 semaines (15 jours ouvrables) Plan...

  • Administrative Coordinator

    4 days ago

    Montréal, Canada Latitude Management Full time

    Would you like to help organizations create healthy workplaces? We are looking to fill one or more Administrative Coordinator positions. Reporting to the Director, Professional Services, and working closely with a team of conflict resolution professionals, the incumbent will play a key role in document management, tracking deadlines and ensuring compliance...

  • Office & Operations Coordinator

    5 days ago

    Montréal, Canada CBRE Full time

    Posted- 18-Aug-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Administrative, Building Management, Facilities Management- Location(s)- Montreal - Quebec - Canada- Hi, we’re Host!We believe your office should allow you to feel comfortable, productive and inspired in your working life. Because when people feel inspired, great...

  • Specialist - Employee Experience

    7 days ago

    Montréal, Canada Equisoft Full time

    **Specialist - Employee Experience** Equisoft, a leading global provider of digital business solutions for the insurance and wealth industries, is actively seeking new talent! Supporting our organization in its rapid international growth, the Employee Experience Specialist will play a crucial role in building and fostering a dynamic and high-performance...

  • Coordinator - IT Incident Management

    6 days ago

    Montréal, Canada Desjardins Full time

    At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...

  • People Operations Coordinator

    4 days ago

    Montréal, Canada Valsoft HQ (EN) Full time

    **People Operations Coordinator - Hybrid - Montreal** **We're currently hiring for a People Operations Coordinator to join our growing team in Montreal!** Who We Are: Valsoft was founded in 2015 in Montreal, Canada. Our focus is to acquire and grow vertical market software businesses that provide mission-critical solutions in their respective niche...

  • Marketing Coordinator

    4 days ago

    Montréal, Canada Newforma Full time

    We're on the lookout for a Marketing Coordinator who's ready to dive into the world of marketing with us. You'll be the go-to person for assisting our Marketing team with various projects, coordinating tasks, and keeping everything running smoothly. If you're eager to learn, detail-oriented, and passionate about marketing, this role is perfect for...

  • Junior Marketing Coordinator

    5 days ago

    Montréal, Canada Tarkett Full time

    Reporting to the Director of Marketing, the Junior Marketing Coordinator’s responsibilities include coordinating tradeshows and conferences, project lead distribution, monitoring construction alerts, customer feedback research, and related marketing tasks to support the marketing and sales team. Lead Management and Distribution to Sales - Identify and...

  • Bilingual Project Coordinator

    4 weeks ago

    Montréal, Canada ComTech Energy Full time

    We’re building a better future, for everyone._ ComTech Energy is a leading-edge provider of proprietary mobile fuelling solutions for CNG, RNG, and hydrogen. With the demand for low-carbon fuels on the rise, ComTech brings a unique value proposition, innovative solutions, and exceptional customer focus. Finning International, and its subsidiary 4Refuel,...

  • Bilingual Project Coordinator

    1 day ago

    Montréal, Canada ComTech Energy Full time

    We’re building a better future, for everyone._ ComTech Energy is a leading-edge provider of proprietary mobile fuelling solutions for CNG, RNG, and hydrogen. With the demand for low-carbon fuels on the rise, ComTech brings a unique value proposition, innovative solutions, and exceptional customer focus. Finning International, and its subsidiary 4Refuel,...

  • Marketing Coordinator

    4 weeks ago

    Montréal, Canada Lightspeed Commerce Full time

    **Hi there! Thanks for stopping by** Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place! We're looking for a **Marketing Coordinator** to join our _Digital Marketing Solutions_ team in Montreal. You will be responsible for onboarding & coordinating customers for our Digital Marketing...

  • Sales Coordinator

    4 days ago

    Montréal, Canada SENS Høtel et le Château Versailles Full time

    **Workplace**: 1808 Sherbrooke Street West, Montreal, Quebec H3H 1E5 **Status**: Full-time **Salary**: Starting at 49 000$ per year Are you interested in working in an environment inspired by Japanese philosophy? Are you a mínimalist by nature, organized and refined in character? The SENS Hotel is the perfect fit for you. Located on Sherbrooke Street,...

  • Technical Service Coordinator, Industrial

    6 days ago

    Montréal, Canada The Agency by Workland Full time

    **LOOKING FOR A TECHNICAL SERVICE COORDINATOR IN INDUSTRIAL REFRIGERATION** Are you looking for an opportunity to learn and achieve tremendous growth? If so, this opportunity is for you! **ABOUT THE OPPORTUNITY** Workland presents a great career opportunity with one of our clients in Montréal who are industry leaders in thermal systems, providing service...

  • Logistics Coordinator

    5 days ago

    Montréal, Canada Further Logistics Intl. Full time

    LOGISTICS COORDINATOR We have an awesome team and we are looking to add to it. We need a people with experience, but more than that we need someone that "fits" with our company. This "fit " is more important to us. If you want more than just a job, if you want to learn and have a chance to grow within an organization, and finally actually enjoy your...

  • Logistics Coordinator

    4 weeks ago

    Montréal, Canada Further Logistics Intl. Full time

    LOGISTICS COORDINATOR We have an awesome team and we are looking to add to it. We need a people with experience, but more than that we need someone that "fits" with our company. This "fit " is more important to us. If you want more than just a job, if you want to learn and have a chance to grow within an organization, and finally actually enjoy your...

  • Rss Case Coordinator

    4 weeks ago

    Montréal, Canada Lifemark Health Group Full time

    **Rehabilitation Service Specialist (RSS)** **Status**:Permanent Full-time **Location**: Remote; Work from Home, Quebec **Required**: Bilingual (French/English) **Rehabilitation Service Specialist Case Coordinator** Like Lifemark, you believe in the power of work to transform lives. As **Rehabilitation Service Specialist Case Coordinator (RSS CC)**,...