Employee Experience Coordinator

5 days ago


Montréal, Canada Reflector Entertainment Full time

Headquartered in Montreal, Reflector, a company of the Bandai Namco group, is a new breed of studio working with top talents to create high-quality, compelling content for global audiences. By employing a true transmedia approach, where content is built outwards from fully fleshed “Storyworlds”, the company is able to tell richer, deeper stories that connect with fans everywhere.

**SUMMARY**
- The Employee Experience Coordinator will report to the People & Culture Director and will play a key role in the effectiveness of HR operations and in optimizing the employee experience.

**RESPONSIBILITIES**
- Establish proactive and positive working relationships with employees to help maintain a healthy work environment;
- Act as a point of contact with employees for any questions or needs related to HR policies and procedures, working conditions, work permits and others;
- Administratively support the People & Culture team in the department’s operations
- Coordinate and administratively track the full employee cycle, from hiring to departure, maintaining our tracking files, employee files and HR systems, and liaising with the payroll team;
- Develop and coordinate the onboarding process for new employees to ensure a positive and engaging experience;
- Develop and implement internal communication tools and calendar;
- Collect and analyze data and performance indicators, produce different reports as required;
- Collaborate on HR training, events and initiatives;
- Act as a point of contact between internal services such as payroll, legal and IT;
- Actively participates on select internal committees;
- Develop and maintain all policies and procedures related to human resources management.

***

**QUALIFICATIONS**
- College studies in administration, human resource management or equivalent;
- Minimum of two (2) years of relevant experience in similar functions;
- Knowledge of employment legislation and regulations;
- Knowledge of Canadian immigration rules, an asset
- Ability to adapt to a growing and constantly changing environment;
- High level of customer service and demonstrated interpersonal skills;
- Excellent organizational, planning and priority management skills;
- Demonstrates autonomy, initiative, professionalism and discretion;
- Has excellent skills with the Office Suite;
- Excellent verbal, writing and writing skills.



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