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Bilingual Human Resources Specialist

4 months ago


Canada McCarthy Tetrault Full time

At McCarthy Tétrault, we offer challenging and rewarding career opportunities and are delighted to have been selected for the eleventh consecutive year in 2023 as one of _Canada’s Top 100 Employers_ and one of _Canada’s Best Diversity Employers_. Our culture is built on professional excellence, collaboration, innovation, thought leadership and entrepreneurialism. We embrace inclusion in all its forms and we provide the tools and opportunities to help our people develop to their full potential.

This position is based out of Montreal. McCarthy Tétrault employees benefit from a hybrid work environment.

As a Bilingual Human Resources Specialist, you will be:

- Working on Human Resources program deployment including:_
- Developing effective working relationships with all levels of staff and management, conducting initial assessment of issues, responding to queries and providing guidance and information, ensuring compliance with Human Resources policies, procedures and legislative requirements.
- Acting as key contact for the maintenance, administration and communication of HR policies and procedures.
- Maintaining employee contact until request or issue is resolved, including informing employee of status and resolution, performing additional research and ensuring customer satisfaction. Keeping all stakeholders, such as HR Director, HR Business Partners and Managers informed as appropriate.
- Administering best practice processes and contributing to operational process improvements by providing support and recommendations to the HR Director.
- Performing various HR administrative support tasks such as severance administration including termination meeting preparation and follow up. Onboarding material preparation and follow up.
- Assisting in the departmental budget review process, invoice allocation, legislative compliance support, benefit and retirement administration assistance.
- Responsible for coordinating local annual events such as Long Service Awards, Award of Excellence, Take your Kids to Work day.
- Communicating one-on-one and in group situations to explain elements of Human Resources programs, policies and procedures to employees and client groups.
- Contributing to the research and creation of new HR policies and procedures. Assisting in the maintenance, administration and communication of same.
- Collaborating with HR Shared Services team members, HR Directors and Centres of Expertise to support new services as required.
- Leading data collection & verification activities as needed for HR reports and metrics, etc.
- Developing Human Resources solutions by collecting and analyzing information; recommending courses of action.
- Maintaining confidentiality, equity and integrity in all areas of responsibility.
- Serving in a backup capacity to other HR team members when resources are limited and/or during periods of high volume.
- Managing client expectations by communicating project status and issues; resolving concerns; following Firm Safety, Health, and Environmental policies and procedures; preparing ad hoc reports.
- Updating job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Enhancing department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Contributing to the enhancement of department processes by identifying continuous improvement opportunities.
- Providing support to local HR Director.
- Other duties as assigned.
- Working on National HR Program Support:_
- Program management and coordination of special projects, including, but not limited to:

- Clarifying project objectives, setting timetables and schedules, conducting research, developing and organizing information, and fulfilling tasks.
- Managing client expectations by communicating project status and issues, resolving concerns, analyzing time and cost issues, and preparing ad hoc reports.
- Working directly with HR Lead on projects which could include the CHRO. Responsible to keep the HR Lead up to date on status and escalating as appropriate.
- Lead the coordination and communication of updates to existing programs or new programs to local HR teams.
- Represent Local HR in all offices when collaborating with other teams, such as PR, IT, Facilities, when processes or programs need to be updated with a consistent National approach.
- Bilingual (French and English).
- Diploma or degree in Human Resources - CRHA designation is an advantage.
- Minimum 5 years experience in a HR Role, Generalist experience an asset, preferably acquired within a legal or professional services environment.
- Ability to effectively communicate (both verbal and written) across multiple levels of the organization.
- Exceptional interpersonal and relationship building skills with the ability to effectively work in a team en