Server-storage Analyst

2 months ago

Ottawa, Canada NAV Canada Full time

Job Posting Title

Server-Storage Analyst

Job Category

Infrastructure

Language Requirements

English / Anglais

Flexible Work Agreement Type

Posting End Date

2024-02-19

Job Grade

CS-3

Pay Range

$100,112 - $123,275

Job Summary

The Server-Storage Analyst provides full level of specialization in the planning, development, implementation, configuration, administration, testing, monitoring, reporting and support of existing and new systems, and changes in the areas of operational Server, Storage, Data Protection and Security technologies both on premises and externally hosted. The incumbent is expected to have knowledge in one or many of the following technologies: server operating systems, virtualization technologies, Unified Computing System (UCS), high availability technologies, storage, data protection and Security technologies.

**Job Description**:
What NAV CANADA offers you:

- Challenging, team-oriented work environment
- Competitive compensation and flexible benefits
- Defined benefit pension plan
- Opportunities for growth and development
- Flexible work arrangements
- Diverse and inclusive workforce

Key Accountabilities:

- Involved in the design, development, implementation, optimization and testing of Server, Storage and Datacenter implementations.
- Reviews and evaluates the operational viability of enhancements or changes to the server, storage, and data protection Infrastructure.
- Participates in the orchestration and automation of server installation and configuration automation.
- Recommends acceptance or rejection of requests for change while ensuring the best possible measures are in place related to technical requirements for infrastructure, networking connectivity and security best practices while ensuring current and future interoperability with NAV CANADA system infrastructure.
- Provides advice to internal clients on functional requirements, such as standards and other components related to security, policies, configuration and setting compliancy.
- Validates and contributes to the development, writing and maintenance of technical documentation, including architecture and design documents, test scripts and results, requirements, implementation plans, maintenance and support documents and end-user instructions.
- Schedules and performs regular preventive system maintenance including upgrades and / or patching to address security vulnerabilities and / or operational enhancements.
- Supports asset and configuration management processes and procedures.
- Responsible for identifying and “patching” any security weaknesses they may find and making recommendations for security hardware and software.

Job Requirements

**Education**:

- Graduated from a recognized university or college with a degree/certification in Engineering, Computer Sciences/Information Technology, Business Administration, MBA and/or Aviation and at least 5 years related experience OR an acceptable combination of education, related experience, and training.

**Experience**:

- Experience in Operational Technology and/or Information Technology (IT) Servers and Storage.
- Experience providing functional and technical support for software and systems and a strong understanding of the underlying technical and business environment, processes, and workflows.
- Experience in the design, implementation, testing and support of Server infrastructure.
- Experience troubleshooting complex interrelated infrastructure issues.
- Experience creating and maintaining technical documentation.
- Experience developing and maintaining communications related to support, changes and enhancements to Server, Storage and Data Protection infrastructure.
- Experience with traditional and agile project management frameworks, Change Management, quality management, patch management, and life-cycle processes and guidelines.
- Experience using office productivity tools.
- Experience with Azure DevOps would be considered an asset.
- Experience with Power Automate Flow would be considered an asset.

Knowledge:

- Industry trends, development practices and leading-edge technologies.
- Knowledge of the design, support, life-cycle and industry trends for Server and datacenter hardware, firmware, and operating systems.
- Hyperconverged technology.
- Knowledge of hypervisor technologies (vSphere, ESXi, vCenter, AHV, etc.).
- Knowledge of infrastructure and system configuration, management tools and technologies.
- Knowledge of lifecycle and change management.

Abilities:

- Identify, diagnose, and resolve complex and varied problems.
- Provide expert advice, guidance, and opinions in area of specialization, through knowledge sharing, coaching, mentoring and creative thinking.
- Lead moderately complex projects as required.
- Contribute to team building and dynamics.
- Possesses excellent analytical skills to assess, test, troubleshoot, determine root cause, and recommend new courses of actions/process improvement.
- Fast learning ability with a con

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