Sales Operations Specialist
2 weeks ago
**Job Summary**
We’re looking for a skilled individual with expertise in HubSpot and a passion for designing and refining sales processes. As a **Sales Operations Specialist**, you will focus on creating effective playbooks tailored to our sales workflows within HubSpot, enabling our sales team to operate more efficiently and close deals faster.
**Key responsibilities**:
- Design, develop, and maintain HubSpot-based sales playbooks, ensuring alignment with our CRM workflows and sales goals.
- Build task-based playbooks within HubSpot, enabling sales reps to manage leads, follow-ups, and pipeline stages effectively.
- Collaborate with sales leadership to identify gaps and opportunities in current processes and customize playbooks to address them.
- Train sales teams on HubSpot task management, playbook usage, and reporting functionalities.
- Monitor and refine processes to ensure continuous improvement and scalability.
**We’re looking for someone who has**:
- Experience: 3-5+ years in sales operations, enablement, or sales management roles, ideally in SaaS or AV industries.
- HubSpot expertise: hands-on experience using HubSpot CRM, including task creation, workflow management, and reporting.
- Proven expertise: demonstrated success in developing or refining sales playbooks and task-based workflows within HubSpot.
- Strategic thinking: ability to align playbooks with organizational goals while keeping customer needs at the forefront.
- Knowledge of best practices: familiarity with various sales methodologies (e.g., MEDDIC, SPIN Selling, Challenger Sale) and a strong understanding of CRM best practices.
- Communication skills: exceptional ability to collaborate with cross-functional teams and translate insights into actionable playbooks.
**What we offer**:
- A dynamic and innovative environment in a fast-growing industry at the intersection of education, corporate AV, and live event production.
- Opportunities for career growth within the company.
- A competitive compensation package, including salary, benefits, and potential bonuses.
- Flexibility with remote or hybrid work options.
- A chance to make a lasting impact by shaping the tools and processes that drive our sales success.
- A dynamic and innovative environment in a fast-growing industry at the intersection of education, corporate AV, and live event production.
- Opportunities for career growth within the company.
- A competitive compensation package, including salary, benefits, and potential bonuses.
- Flexibility with remote or hybrid work options.
- A chance to make a lasting impact by shaping the tools and processes that drive our sales success.
**Why you should apply**
**We innovate**
A career at Epiphan puts you at the forefront of AV innovation. We value ingenuity and seek ideas from every corner. Employees have room to experiment and take chances on never-before-seen solutions and workflows - because that’s how innovation happens.
**We’re a team**
When you join Epiphan, you become part of a tight-knit team of high-performing professionals. We collaborate within and across our departments daily, combining diverse skill sets and perspectives to achieve our goals.
**We care**
Our people take precedence. We maintain an inclusive and open culture where respect and empathy take the lead and everyone has a voice. We set work aside for fun-filled social activities, offer competitive salaries and benefits, and insist on a healthy work/life balance for employees.
**How to apply**
We value diverse perspectives and encourage individuals from all backgrounds to apply. Epiphan Video is an equal opportunity employer, committed to fostering an inclusive workplace where everyone is respected and treated fairly, regardless of race, color, ethnicity, sexual orientation, religion, gender, age, disability, veteran status, or other protected characteristics.
We thank all applicants for their interest, but can only contact those we intend to invite for an interview. No agencies, please.
**Benefits**:
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Work from home
Schedule:
- Monday to Friday
**Experience**:
- in sales operations, enablement, or sales management: 3 years (required)
- HubSpot CRM: 3 years (preferred)
- SaaS or AV: 3 years (preferred)
Work Location: Hybrid remote in Kanata, ON K2K 3H4
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