Sales and Marketing Specialist

5 months ago


Kanata, Canada SSi Canada Full time

Kanata, ON

POSITION OVERVIEW

JOIN US IN IMPROVING LIVES IN REMOTE COMMUNITIES

SSi is headquartered in Yellowknife, Northwest Territories, with a network operations centre in Ottawa. Our mission is deeply rooted in enhancing the lives of those who reside in Northern and remote communities. With over 30 years of operating experience, we stand as pioneers in delivering cutting-edge satellite, broadband, mobile wireless, clean energy, and human-friendly fire suppression solutions to remote and outlying regions. Simply put, we are
dedicated to designing, constructing, and managing advanced
telecommunications networks and sustainable energy and fire suppression solutions that uplift communities.

RESPONSIBILITIES
SALES AND MARKETING:

- Assist in the planning and execution of marketing events, such as campaign launches, trade shows, and community outreach activities
- Provide support during marketing events, present our products and services, and engage with customers and participants
- Support and assist the corporate clients of our telecom services, and support our other lines of business
- Ensure delivery of next-level customer service with the help of our Customer Care team

SOCIAL MEDIA MANAGEMENT:

- Create and schedule engaging posts across various social media
platforms
- Monitor social media channels for customer inquiries, comments, feedback, and respond promptly and professionally
- Analyze social media metrics to track performance and identify areas for improvement

CORPORATE COMMUNICATIONS AND CONTENT CREATION:

- Assist and lead in the creation of:

- Articles
- Press releases
- Corporate presentations
- Website content
- SMS campaigns
- Collaborate with the team to develop compelling marketing campaigns
- Proofread and edit content to ensure accuracy, consistency, and
adherence to brand guideline

MARKET RESEARCH:

- Conduct research on industry trends, competitors’ activities, to inform marketing strategies and campaigns
- Compile and analyze data from market reports to gain insights into target audiences and market opportunities
- Prepare reports and presentations summarizing research findings and
recommendations for the Sales and Marketing team

CUSTOMER ENGAGEMENT & RETENTION:

- Collaborate with the Customer Care team to ensure consistent messaging and alignment with marketing efforts
- Develop engaging and fun concepts for promotions and marketing
events

QUALIFICATIONS:

- 2+ years of relevant sales and marketing experience, or equivalent education
- Must be fluent and proficient in English and French, both spoken and written
- Excellent communication and interpersonal skills, with the ability to build rapport at all levels of an organization
- Highly organized with excellent attention to detail and the ability to multitask effectively
- Strong analytical skills with the ability to interpret data and make data-driven decisions

WHY JOIN SSI?
- A diverse, equitable and inclusive work environment where each other's differences are celebrated.
- Be part of an important mission to uplift remote communities and those who live and work there
- Group benefits (health, dental, life insurance, disability Insurance).
- Volunteer Day to support a cause and give back to the community.
- Learning and Development opportunities to continue your career growth
and reach your goals.
- On-Site free parking, public transit within walking distance.



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