Accounts Receivable/collections Clerk

2 months ago


Gloucester, Canada W.O. STINSON & SON LTD. Full time

**Overview**

**Why Join Our Team**:

- Competitive Salary
- Medical and Dental Benefits
- RRSP match
- Free On-site Parking

**Primary Job Duties and Responsibilities**:

- Collection phone calls for Residential and Commercial accounts
- Monitor customer account details for non-payments, delayed payments and other irregularities
- Handle customer inquiries regarding billing issues and payment discrepancies
- Process accounts receivable transactions promptly and accurately
- Review AR aging to ensure compliance
- Process credit card payments
- Investigate and resolve customer queries
- Collaborate with the accounting team on month-end closing procedures
- Assist in other duties as needed and directed

**Qualifications**:

- Knowledge of accounts receivable
- Fluent in English
- Excellent customer service skills with professional phone etiquette
- Proficient in Microsoft Excel
- Minimum 1-year Accounts Receivable experience
- Strong diplomatic, negotiation, and conflict resolution skills to handle late payments and delinquent accounts
- Attention to detail and accuracy with good organizational skills
- Team member, reliable and able to step up when required

We offer long-term employment opportunities and training. W.O. Stinson & Son Ltd. is an equal opportunity employer and welcomes all qualified applicants to apply. If contacted for an interview, please inform us if accommodation is required.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- RRSP match

Schedule:

- Monday to Friday
- No weekends

**Experience**:

- Accounts receivable: 1 year (required)

Work Location: In person



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