Order Desk Administrator

3 months ago


Gloucester, Canada Dove Tale Collections Full time

_Ottawa, Ontario_
**About Us**:
**The Role**:
We are seeking an **Order Desk Administrator** to join our team. This key operational and administrative role is responsible for managing all aspects of the ordering process, from receiving them into our system and managing sales team request, to ensuring they are shipped on time and in accordance with our company policies. Successful work in this role must always reflect our high standards of both professionalism and customer service.

**Key Responsibilities**:

- Receive and process inbound orders
- Ensure orders are expedited and shipped in a timely manner
- Manage invoicing, credits, and receivables as requested
- Maintain accurate data entry in our system
- Coordinate with other departments to ensure smooth order fulfillment
- Provide exceptional customer service

**Qualifications**:

- Highly organized and detail-oriented
- Strong multitasking abilities in a fast-paced environment
- Experience with administrative tasks, data management, and order processing
- Excellent communication and customer service skills
- Ability to work efficiently under pressure

**Why Join Us?**
- Work in a dynamic and fast-growing company
- Be part of a team that values professionalism and customer satisfaction
- Competitive salary and benefits

We are looking to fill this position urgently. If you are a detail-focused, organized individual who thrives in a busy, fast-paced environment, we want to hear from you

Pay: From $45,000.00 per year

**Benefits**:

- Casual dress
- Disability insurance
- Extended health care
- On-site parking
- Paid time off
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

**Experience**:

- Data management: 1 year (required)
- Communication skills: 3 years (required)
- Customer service: 2 years (required)
- Administrative experience: 2 years (required)

Work Location: In person



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