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Catering Consultant

4 weeks ago

Regina, Canada DoubleTree by Hilton Hotel & Conference Centre Regina Full time

**We are looking for a Full-Time Permanent Catering Consultant at the DoubleTree by Hilton Hotel & Conference Centre in Regina.**

Reporting to the Director of Sales & Marketing, the Catering Consultant is responsible to assist in achieving hotel revenue, profit and customer satisfaction goals by negotiating and coordinating the execution of group catering business within assigned market segments.

**Duties & Responsibilities**:

- Coordinate all details connected with all bookings
- Plans, upsells and details the meeting/function with the client including space requirement, times, equipment, menus, billing instructions and submit the appropriate proposal/contract for signature
- Proactively solicits, negotiates and books new and repeat business, and closes the sale using a consultative sales approach
- Conducts professional site visits and client meetings as necessary
- Works with and communicates to the Catering team, Sales Managers, and Revenue Management team all business booked and groups bidding on to ensure future bookings
- Checks the availability of catering and room space for leads
- Qualifies future business of all solicitations and bookings
- Utilizes the yield strategies to ensure proper rate quoting and room block allotments
- Work with Catering and Sales teams to coordinate strategies, promotional campaigns and collateral to increase business during soft periods Managing incoming business leads from initial point of contact to follow-up post meeting/stay
- Work closely with Sales and Catering team to ensure their ability to proactively search out and secure new business opportunities
- Assist in the maintenance of accurate data in properties CRM (SalesForce/Delphi)
- Assist in the collection of new sales databases targeting specific clients and accounts
- Collect and distribute to necessary departments rooming lists, credit card/payment details, special needs of guests, clients and organizations
- Participates in pre-convention meetings, training and other sales-related functions

**Preferred Education & Qualifications**:

- Grade 12 with Post-secondary considered an asset
- 3 year’s administrative experience
- 3-5 years in a customer facing role
- Proficiency in Microsoft office products
- Ability to assist with banquet food service when required

**Skills and Qualities**:

- Attention to details
- Time management and organizational skills
- Exceptional communication skills both written and verbal
- Engage in a consultative manner with all internal and external stakeholders and clients
- Strong problem-solving skills with ability to think quickly
- Previous experience in hospitality and event planning an asset
- Working knowledge of computers
- Fast-paced, busy office working conditions
- Some weekends and late evenings will be required based on business need

**Job Types**: Full-time, Permanent

**Salary**: $48,200.00-$55,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

**Experience**:

- Hotel: 1 year (preferred)

Work Location: In person

Expected start date: 2023-08-14

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