Catering and Events Consultant

7 months ago


Regina, Canada DoubleTree by Hilton Hotel & Conference Centre Regina Full time

Looking to join a culture of excellence and be part of the most recognized name in the hospitality industry? **We are Hilton We are Hospitality**

**WELCOME TO A WORLD OF OPPORTUNITIES - **No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

**An exciting opportunity has come up for a Catering and Events Consultant**

This position is an important role within the Sales and Catering department with a focus on generating new business opportunities, maximizing revenues for the hotel and providing a high level of customer satisfaction by servicing all phases of event, group meetings, banquet and social functions.

**Main Duties & Responsibilities**:

- Coordinate all details connected with all bookings - extreme attention to detail
- Plans, upsells and details the meeting/function with the client including space requirement, times, equipment, menus, billing instructions and submit the appropriate proposal/contract for signature
- Proactively solicits, negotiates and books new and repeat business, and closes the sale using a consultative sales approach
- Conducts professional site visits and client meetings as necessary
- Works with and communicates to the Catering team, Sales Managers, and Revenue Management team all business booked and groups bidding on to ensure future bookings
- Qualifies future business of all solicitations and bookings
- Utilizes the yield strategies to ensure proper rate quoting and room block allotments
- Work with Catering and Sales teams to coordinate strategies, promotional campaigns and collateral to increase business during soft periods Managing incoming business leads from initial point of contact to follow-up post meeting/stay
- Work closely with Sales and Catering team to ensure their ability to proactively search out and secure new business opportunities
- Assist in the maintenance of accurate data in properties CRM (SalesForce/Delphi)
- Assist in the collection of new sales databases targeting specific clients and accounts
- Participates in pre-convention meetings, training and other sales-related functions

**Preferred Education & Qualifications**:

- Minimum Grade 12 with Post-secondary considered an asset
- Minimum 3 year’s administrative experience
- Minimum 3-5 years in a customer facing role
- Proficiency in Microsoft office products
- Ability to assist with banquet food service when required

**What we offer**:

- 100% employer paid medical benefits
- Discounted hilton hotel rooms around the globe
- 7 wellness days / year
- onsite fitness facility
- 1 meal / shift
- culture of recognition and inclusivity

**Skills and Qualities**:

- utmost attention to details - crucial for this position
- Time management and organizational skills
- Exceptional communication skills both written and verbal
- Engage in a consultative manner with all internal and external stakeholders and clients
- Strong problem-solving skills with ability to think quickly
- Previous experience in hospitality and event planning an asset
- Working knowledge of computers
- Fast-paced, busy office working conditions
- Some weekends and late evenings will be required based on business need

**Job Types**: Full-time, Permanent

**Salary**: $49,000.00-$53,500.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

**Experience**:

- Hospitality: 1 year (required)
- client relationship management: 1 year (required)

Work Location: In person


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