Sales Manager

4 weeks ago

Regina, Canada DoubleTree by Hilton Hotel & Conference Centre Regina Full time

Exciting career opportunity with **DoubleTree by Hilton Hotel & Conference Centre Regina**
We are now recruiting for a full-time Sales Manager to join our dynamic team of hospitality professionals. The Sales Manager will play an important role within both the Sales & Catering Departments and will primarily be responsible for searching out and the coordination of new group, catering and social functions. Securing new individual business opportunities including individual business travel.

**Primary Job Responsibilities**:

- Act as the primary liaison with group, meeting and event clients working with them to manage their entire needs
- Acquire and communicate group, meeting and event client needs
- Targeted prospecting/direct sales activities including planning, research, telephone solicitation calls, in-person sales calls (on-line video calls), site visits, entertainment, attending social/industry functions, involvement in trade association/industry activities/events
- Effectively using a consultative approach to selling
- Communicate with other departments to ensure the commitments made and needs of clients are exceeded
- Maximize revenue potential through up-selling of hotel offering
- Knowledge of industry trends, community activities, industry business opportunities/changes that will have an effect on the hotels business
- Act as a property ambassador within the community
- Negotiate and prepare sales proposals, contracts and banquet event orders
- Provide input into the preparation of the properties annual business plan
- Interact with guests to obtain feedback on product quality and service levels; able to respond to and handle guest problems and complaints

**Qualities & Skills**:

- Sets a positive example for client, guest and associate relations
- Ability to effectively prospect and employ consultative sales skills to secure new business while maintaining existing clients/guests relationships
- Proven interpersonal, time management, organizational and presentation skills, with a high level of detail
- Understanding of catering, food and beverage, event space set-up, pricing, revenue and space maximization
- Strong working knowledge of the sales process/activities
- Must understand Front Office/Reservation/Sales/Catering procedures in order for successful execution of contracts and client expectations
- Will require training and knowledge of sales systems and all Microsoft programs including SalesForce, Delphi (internal), Word, Excel, PowerPoint
- Proficiency in English written and verbal communication skills; strong problem-solving skills
- Flexible and energetic with ability to work well in a fast paced and dynamic environment Demonstrated creative capability
- Proven interpersonal, organizational and time management skills

**Minimum Qualifications**:

- Minimum 3 years experience in a professional office environment in direct contact with clients
- Previous hotel sales experience is preferred but not a requirement
- Post-secondary education is an asset
- Excellent Computer skills including Microsoft Word, Excel, PowerPoint and photo-editing software with minimum typing speed of 50 wpm

Complete job expectations will be discussed during interview. Primary hours are Monday - Friday with expectation to attend various events and sales blitzes during evenings and weekends.

**Job Types**: Full-time, Permanent

**Salary**: $50,000.00-$55,500.00 per year

**Benefits**:

- Commuter benefits
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

**Experience**:

- Presentation skills: 1 year (preferred)
- Sales prospecting: 1 year (required)
- Hospitality: 1 year (required)

Work Location: In person

Application deadline: 2023-05-31

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