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Parking Assistant

4 weeks ago

Kitchener, Canada Grand River Hospital Full time

**Union**:UNIFOR Clerical

**Location**:KW Campus

**Work Type**:2 positions, 1 Unscheduled Part Time, 1 Part Time

**Shift**:UNIFOR PT

**JOB SUMMARY:
- Assisting in the day to day operations of the Parking Office
- Fostering excellent client relations and promoting a professional image for GRH
- Daily liaise with Precise, GRH’s parking company and where needed replacing Precise staff in the precise office.
- Manage parking at both the KW site and FP site
- Must be thoroughly familiar with the parking polices in order to maintain compliance with parking rules and regulations
- Handle extremely difficult complaints and public relations problems
- Maintain an extensive parking permit database
- Prepare or verify the daily and summary reports of parking facility usage and other manager requested high level reports
- Filing, sorting, faxing, collecting mail, ordering office supplies and other clerical duties
- Handling Corporate Bus Passes
- Answering telephone inquiries, greeting staff and hospital patients
- Use of computer system to access ESP, INFOR and Microsoft Office
- **Assist with Department scheduling and payroll as required**
- **Handling parking issues / complaints**
- **Other duties as required
**QUALIFICATIONS:
- Post-secondary diploma in business administration or related field is required, or equivalent combination of education and administrative experience may be considered
- Experience working in a parking business setting is preferred
- Experience, knowledge and proficient use of computers and Microsoft Office
- Advanced or proficient Microsoft Excel skills
- Ability to create databases and data sheets
- Advanced report writing skills
- Ability to prepare requisitions for payment
- Must have knowledge of computerized record keeping
- Excellent typing skills required (min 60-70 words per minute)
- Organizational skills to perform multiple tasks in a very busy environment
- Tactful communication skills when working with the public and dealing with complaints
- Good attendance record
- **Must be able to travel cross campuses when required
**APPLICATIONS WILL BE RECEIVED UNTIL THE POSTING IS CLOSED.**

Grand River Hospital is committed to fair and equitable employment and in our recruitment and selection practices. We strongly believe in inclusion and diversity within our organization, and welcome all applicants including, but not limited to: racialized communities, all religions and ethnicities, persons with disabilities, LGBTQ2S+ persons, Indigenous people, and all others who may contribute to the further diversification of our Hospital community. We are committed to providing and fostering a respectful workplace for all employees, free from violence and harassment. Grand River Hospital is a proud member of the Canadian Centre for Diversity and Inclusion (CCDI).

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