Manager, Operations

4 weeks ago

Vancouver, Canada BC College of Oral Health Professionals Full time

**Position Type**: Permanent, Full-time

**Location**:BCCOHP Offices (Vancouver/Victoria) - In-Office

**Application Deadline**: May 5, 2023

**Who We Are**

The BC College of Oral Health Professionals (BCCOHP) is the regulatory body for all oral health professionals in BC. BCCOHP’s role is to protect the public and promote better health outcomes for patients. BCCOHP regulates 16,000 oral health professionals including certified dental assistants, dental therapists, dental hygienists, dental technicians, denturists and dentists. We protect the public in three main ways:
1. Ensuring that oral health professionals are able to practise competently

2. Setting standards for the delivery of safe and patient-centred oral health care

3. Investigating complaints about oral health professionals

BCCOHP provides a working environment that is welcoming, respectful, and rewarding. We offer opportunities for personal and professional growth and encourage reasonable work-life balance with flexible work arrangements including hybrid work options, and flexible start and end times.

**About the Role**

BCCOHP is seeking a permanent, full-time Manager, Operations to join our Finance, IT & Operations team. This position will report to the Executive Director, Finance, IT & Operations.

**Essential Duties**
- Make decisions and execute any tasks related to office operations.
- Oversee reception and coordinate with HR to ensure reception backup is in place when required.
- Coordinate and oversee contract leasing and property management for both the Fairview and Victoria offices.
- Ensure adequate insurance coverage for all BCCOHOP activities.
- Oversee any claim or pending claims against BCCOHP.
- Act as point of first contact for staff and service contractors on facilities issues.
- Oversee new office set up, existing office modifications, office relocations, and sub-letting.
- Oversee procurement processes and ensure related financial policy is being followed.
- Oversee new furniture sourcing, purchasing and installation.
- Manage the purchase of supplies, furniture etc.
- Manage leases for equipment such as copier, postage machine and water cooler.
- Manage the disposal and recycling of equipment and furniture.
- Manage facility issues such as construction, repairs, and cleaning.
- Liaise with staff and property manager to ensure proper parking allocation and reconciliation.
- Manage security system for BCCOHP and act as emergency call out for the security system on weekends and evenings.
- Manage office keys, pass-cards, and security access.
- Maintain a record of office/workstations occupancy status.
- Develop ideas for greater operational efficiencies through technology and process efficiencies.
- Establish a robust disaster recovery plan.
- Develop annual budget for operational expenses and prepare quarterly forecast and variance analysis report.
- Lead monthly WorkSafeBC Joint Health & Safety Committee meetings.
- Liaise with the property manager to develop and maintain College Place emergency procedures.
- Attend Joint Venture meetings, review the monthly property management reports, deal with any issues relating to College Place and follow up on action items in conjunction with the property manager.
- Any other operational duties as assigned.

**Essential Skills and Qualifications**
- perations Management Program, or equivalent.
- 5 years of related experience in an Operations role.
- Proven office management skills.
- Top-notch Microsoft Excel skills, managing data and lists.
- Excellent time management, prioritization, and multi-tasking skills.
- Attention to detail and problem-solving skills.
- Strong verbal and written communication skills.
- Professional negotiation skills with the ability to influence others for operational improvement.
- bility to move an idea to implementation with thoroughness and speed.
- Strong ability to develop effective relationships with team, internal and external stakeholders.
- Ability to challenge the status quo and bring about positive change.

**Salary and Benefits**

BCCOHP offers a compensation package that includes a competitive salary, extended health and dental care, and professional development allowance, and personal days for employees to use to allow themselves to look after their health and well-being and attend to their personal schedules.

**Health and Safety**

Our offices are located on the west side of Vancouver and in Victoria. Due to the pandemic, our offices are temporarily closed to the public and most of our team are currently working remotely. We are conducting interviews virtually at this time.

We will continue to evolve and adjust our policies.

**How to Apply**

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Vision care
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

**Experience**:

- Operations: 5 years (pre

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