Operations Manager
1 month ago
Company Introduction_
- Duties and Responsibilities_
- Sets metric goals for other manages and staff;
- Heads meetings at several locations;
- Identifies underperforming areas and inefficient processes and develops strategies to gain improvement;
- Reviews financial and operational reports and visits retail locations to conduct audits;
- Handles with customer queries and complaints;
- Manages inventory control;
- Maintains the company's visual merchandising strategy;
- Meets with client contacts and provides daily updates as necessary;
- May recruit, hire, train staff, evaluate employee performance, and recommend and initiate promotions, transfers and disciplinary action.
- Skills, Experience, and Qualifications_
- University degree(s) in Business Administration, Marketing & Sales, Pharmaceutical Sciences etc., supplemented by at least 4 years of progressively responsible experience in retail operations, especially in pharmaceutical industry, services companies or operations industries is required;
- Relevant experience is preferably with a sales/marketing and retails operation team to builds and manages teams, implementing people management strategies;
- Sound understanding of the pharmaceutical retail sales operations, inventory control, logistics and vendor management’s S&OP process and key performance metrics;
- Experience in the Medicines and Healthcare Products industry is very desirable;
- Strong teamwork spirits, able to build and facilitate strong cross-functional work teams.
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