Operations Manager
4 weeks ago
The Operations Manager will be a passionate leader for the Indigo brand responsible for ensuring that professional parking management service is delivered to our clients and customers.
**What Would You Be Doing?**
- Responsible for developing client relationships, business retention and increasing overall profitability
- Understand, implement, and deliver all requirements that are outlined within the contractual agreements between Indigo and our clients
- Overall responsibility for projects, programs, and initiatives that may arise from the operations
- Overseeing the month end process including month end invoicing for all locations as required
- Oversee and audit monthly deposits from revenue generating locations
- Financial and operational reports as required; assist with budget preparation, stock audit and control, purchase, and expense approvals
- Managing, planning, scheduling, training, and directing the activities of their team
- In collaboration with the human resources department, the Operations Manager is responsible for hiring, terminations, and providing progressive discipline when required
- Additional duties as assigned
**What Are We Looking For?**
- 2+ years in a Management or Supervisory role
- 2+years in an Operational or Sales role
- Analytical and problem-solving skills
- Well-developed interpersonal, team building and leadership skills
- Experience in managing and negotiating service contracts
- Ability to communicate professionally and effectively within all levels of the organization
- Demonstrates a sense of urgency and timeliness
**What will set you apart?**
- Superior communication and customer service skills
- Demonstrates a passion for the business
- Ability to mitigate and lead others to overcome challenges
- Ability to encourage open expression of ideas and opinions
- Ability to seek improvement and create an environment of creative problem solving
- Experience in hospitality industry or parking management
**About us**: Indigo is a Canadian leader in parking management and urban mobility. With 30 years of experience, Indigo has successfully established operations in eight provinces with regional offices in most major Canadian cities.
- The composition of Indigo's workforce reflects a wide variety of ages, profiles, and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has a right to equal treatment with respect to employment or discrimination, but it does not include any other person under the Human Rights Code. Accommodations are available on request in relation to the materials or processes process._
IPC2
**Job Types**: Full-time, Permanent
**Benefits**:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
Licence/Certification:
- Class 5 License (required)
Work Location: Hybrid remote in Vancouver, BC V6E 4H5
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