In-home Family Support Intake Coordinator

4 weeks ago

Winnipeg, Canada Family Dynamics Full time

**Intake Support Coordinator**

**In-Home Family Support Program**

**Full-Time, Permanent Position**

**Salary/Classification: FSW-B $41,753 - $60,391per annum**

**Key Responsibilities and Activities of the Intake Coordinator Role**
- Through interviews with inquirers, gather information to determine eligibility through assessments of family needs, strengths, and challenges
- Assessment and identification of priority of need based on risk and protective factors
- Assessing for imminent risk and developing safety plans and/or referral to appropriate service to address imminent risk
- Creating Case Files in Electronic File System and administrative tracking in excel.
- Providing program presentations and overview to collateral agencies and the general public
- Working collaboratively with the department staff to identify any emerging community needs and support program development
- Provide service coordination and case management for ongoing clients as required for program operations, including coverage for program staff

**Education and Experience**
- Bachelor Degree in social services required, Bachelor of Social Work preferred, with current registration with the Manitoba College of Social Workers.
- A minimum of two years’ related experience working within the social services sector is required.
- Crisis intervention experience and training is required.
- Case management experience is preferred.
- Experience working with client management Software is preferred.

*_Other combinations of education and experience will be given due consideration._ _Current registration/membership with a relevant professional association or regulatory body is required._

**Knowledge, Skills and Abilities**
- A thorough knowledge of Attachment Theory and child development
- An understanding of the impact of poverty, trauma, mental health-related issues, intimate partner violence, child welfare involvement, addictions, disability, racism and colonization on the functioning of families
- A thorough knowledge of local community resources is required
- Demonstrated problem solving and crisis/risk assessment and intervention skills is required
- Excellent communication skills including writing skills, listening and observation skills
- Proven ability to collaborate within a team
- Excellent time management skills and attention to detail
- Demonstration of cultural competency to work effectively and respectfully with people from different cultures and diverse backgrounds, including consideration of how social, historical contexts and imbalance of power have impacted people’s experiences
- Ability to practice cultural humility; acknowledging oneself as a learner when understanding others’ personal experiences, as well as demonstrating a commitment to lifelong learning and self-reflection
- Ability to work evenings, as required by client service needs. Occasional weekend work required.
- A valid driver's license and access to a reliable vehicle is considered an asset for travel throughout the City of Winnipeg.

Family Dynamics is committed to creating a diverse environment and is proud to be an equal opportunity employer.

We thank all applicants for their interest, but only those selected for an interview will be contacted.

**Job Types**: Full-time, Permanent

**Salary**: $41,753.00-$560,391.00 per year

Schedule:

- Monday to Friday

**Education**:

- Bachelor's Degree (required)

**Experience**:

- social service: 2 years (required)
- crisis intervention: 2 years (required)

Licence/Certification:

- Manitoba College of Social Workers registration (preferred)

Work Location: In person

Application deadline: 2023-06-28

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