Front Desk Receptionist

2 months ago


Calgary, Canada Ambrose University Full time

**Position Summary**

The Front Desk Receptionist acts as the first point of contact ensuring a positive first impression of Ambrose for guests, students, and employees. The Receptionist provides administrative support for Campus Services.

**Duties and Responsibilities**
- Answer calls in an efficient manner. Provide information or route calls to the appropriate department or person. Take messages as needed.
- Determine the nature of each guest’s visit. Direct them to the appropriate department or person.
- Provide occasional photocopy, scan, and fax services for guests, students, and employees.
- Handle all incoming mail and courier deliveries.
- Process all outgoing business mail and packages.
- Maintain tracking spreadsheets for Campus Services (e.g., parking, ID cards, keys, etc.).
- Oversee the supply order process.
- Provide general administrative support for Campus Services. This includes Special Events and Health, Safety, and Security.
- Maintain and review Campus Services’ webpages.
- Create and update various employee lists.
- Coordinate reception coverage for lunch, personal days, and vacation.
- Receive payments for services and provide deposit information to the Finance department.
- Periodic accounts receivable-related tasks.

**Qualifications**
- Education and Experience_
- High school diploma or equivalent.
- 2-3 years of reception/administrative/Office Manager experience.
- Experience with general accounting principles is considered an asset.
- Skills_
- Able to operate a multi-line switchboard efficiently.
- Able to communicate in a friendly, helpful, and service-oriented manner.
- Able to problem-solve and be adaptable.
- Able to collaborate to improve processes.
- Able to provide supervision.
- Able to do various tasks concurrently in a timely manner.
- Able to maintain confidentiality.
- Excellent verbal and written skills.
- Strong organizational skills.
- Proficient in Microsoft 365.
- Personal Characteristics_
- Be in agreement with the Ambrose mission and statements of faith.
- Must have a quality of spirit that is reflected in a growing relationship with God and interpersonal relationships.
- Sensitive and able to work with a diversity of people and cultural groups.
- Exhibit good work habits and strong work ethic.
- Eager to learn.
- Possess the highest standards of personal integrity and an optimistic outlook.
- Other_
- Able to sit and stand for long periods.

**ADDITIONAL INFORMATION**
- Ambrose Employees agree to uphold and sign the University’s Statement of Faith upon initial appointment and govern the conduct of their work in accordance therewith.
- Employment is contingent upon satisfactory background criminal check and academic transcripts.
- In accordance with Canadian immigration requirements, priority will be given to Canadian citizens and permanent residents of Canada.

**Only those who are selected for an interview will be contacted.**

Pay: Up to $45,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care
- Wellness program

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Work Location: In person



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