Front Desk Staff/receptionist

3 months ago


Calgary, Canada Sage Hill Physiotherapy Full time

Sage Hill Physiotherapy and partnered clinics (Redstone Physiotherapy & Beyond Health Physiotherapy) is seeking a highly motivated and responsible Receptionist to join our team. As the first point of contact, you will provide exceptional customer service in a busy clinic environment.

Key Responsibilities:

- Answer phone calls, greet patients, and schedule appointments.
- Update patient records, invoicing, and daily reports.
- Assist with form submissions, insurance claims, and billing for WCB and motor vehicle accident cases.
- Support medical professionals with file reporting and front desk tasks.
- Maintain an accurate filing system and manage inventory of office supplies.
- Act as a case manager for clients, responding promptly to inquiries.
- Conduct daily cash transactions and manage treatment charges and invoices.

Required Experience:

- 1-2 years as a Medical Receptionist or in a similar role preferred.
- 1-2 years of customer service experience preferred.
- Experience with Practice Perfect software is a plus.

Qualifications and Skills:

- Strong verbal and written communication skills.
- Proven ability to multitask and prioritize effectively.
- Proficient in Microsoft Office (Word, Excel) and data entry.
- Familiarity with billing for insurance (Private & MVA's) and WCB claims.
- Strong analytical and problem-solving skills.
- Ability to work independently and adapt to daily demands.
- Fluency in English is required; additional language skills are a plus.

Personal Attributes:

- Team player and self-motivated.
- Detail-oriented and flexible.
- Strong work ethic and respectfulness.

If you meet these qualifications and are ready to contribute to our team, we’d love to hear from you

**Job Types**: Part-time, Permanent

Pay: $15.00-$17.00 per hour

Schedule:

- Evening shift
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Calgary, AB T3R0S4: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

Work Location: In person

Application deadline: 2024-10-05
Expected start date: 2024-10-09



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