Operations Assistant, Residence Life

1 month ago

Montréal, Canada Concordia University Full time

**Position Number**: 50013238 / P5953
**Department**: Residences - Administration
**Grade**: GR09
**Campus**: Sir George Williams (Downtown)

**Salary**: $31.12 - $37.43 per hour
**Union/Association/HR Policy**: CUSSU

**Posting deadline**: April 5, 2023

Recognized as Canada’s top university under the age of 50, and one of Montreal’s top Employers, Concordia University is the place to be if you are looking to grow, contribute and innovate in a dynamic and multicultural environment.

Be part of a community that addresses society’s big challenges, supports your personal and professional growth, and makes a real impact in building a more sustainable world.

As a member of our community, you will have access to comprehensive benefits, a defined pension plan and numerous on site well-being facilities such as a state of the art gym and health clinic as well as a variety of educational and cultural opportunities.

**SCOPE**
Reporting to the Manager, Residence Life Operations, and functionally to the Manager, Summer Accommodation in the summer period, the incumbent supports day-to-day operations in Concordia Residences to ensure facilities are in good condition for occupancy by student residents and summer hotel guests. They work with the Residence Life team and Facilities Management to assess maintenance and repairs and monitor work carried out in the residence buildings and supports all operations processes in the residence buildings year-round.

**PRIMARY RESPONSIBILITIES**
- Liaise between Residence Life team and other internal departments and vendors on day-to-day maintenance activities and coordination in support of the operations.
- Ensure work (all facilities related work with trades and cleaning services during the academic year and summer period) is executed in a timely fashion with a focus on quality and customer service.
- Perform regular inspections of the buildings, and follow-up on any required work or cleaning; track the progress of issues, and provide reports to the Manager, Residence Life Operations on the status of mitigation efforts.
- Accompany internal and external service providers when repairs are required.
- Coordinate student move-in and move-out processes in collaboration with the Manager, Residence Life Operations.
- Coordinate transition of Residence Life operations to Summer Accommodation and back again.
- Assist with the scheduling, ensuring completion of work and standard of cleaning is maintained for summer accommodation housekeeping team.
- Coordinate incident management activities in collaboration with Facilities Management based on requirements set by the manager; report on and track progress in mitigation efforts; coordinate moves of students, guests or equipment affected by incidents.
- Track all building supplies and oversee inventories and report replacement requirements; coordinate storage areas.
- Oversee all maintenance and repair requests. Produce reports, detect patterns of issues and report on need for replacement or issues that may require investigation; perform follow-up on all reported maintenance or incidents.
- Assist in planning for preventative and corrective maintenance schedules with the Manager, Residence life operations.
- Perform other duties as requested by the Supervisor(s).

**REQUIREMENTS**
- Diploma of Collegial Studies (3 year technical DEC) with 2-4 years of experience in facilities operations, hospitality, or related field.
- Good knowledge (Level 4) of spoken and written English. Basic knowledge (Level 3) of spoken and written French.
- Good working knowledge and understanding of computerized CMMS system (i.e. Maximo) is a definite asset.
- Excellent organization and prioritization skills, with a demonstrated ability to bring tasks to successful completion.
- Good knowledge (Intermediate level) of Word (able to input and format text), and Excel (able to format spreadsheets).
- Excellent interpersonal and communication skills to build strong interdepartmental relations.
- Commitment to excellence in providing quality service.
- Personal strengths and skills that enhance the value of the contribution of this position.
- Action oriented: effective and efficient in responding to events as they arise.
- Highly motivated and able to work independently and with a team.
- Strong technical abilities.

Concordia University is an English-language institution of higher learning at which the primary language of instruction and research is English. Since this position supports academic and administrative functions of the university, proficiency in English and French, as indicated, is required.

**Territorial Acknowledgement**
Concordia University is located on unceded Indigenous lands. The Kanien’kehá:ka Nation is recognized as the custodians of the lands and waters on which we gather today. Tiohtià:ke/Montreal is historically known as a gathering place for many First Nations. Today, it is home to a diverse population of Indigenous and other peoples. W

  • Manager, Residence Life

    1 month ago

    Montréal, Canada Concordia University Full time

    **Position Number**: 50001381 / C4426 **Department**: Residences - Administration **Campus**: Sir George Williams (Downtown) **Salary**: $85,291.00 - $98,912.00 per annum **Union/Association/HR Policy**: HR POLICIES **Posting deadline**: January 9, 2023 Recognized as Canada’s top university under the age of 50, and one of Montreal’s top Employers,...

  • Life Waiver Specialist and Life Claim Adjudicator

    4 weeks ago

    Montréal, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Bilingual Client Service Assistant Individual Life

    1 month ago

    Montréal, Canada Canada Life Assurance Company Full time

    **Job Description**: Reporting to an Assistant Manager, you will work as part of a team committed to providing superior, timely, accurate and cost-effective service to our clients, responding to and processing requests for policy information and/or changes. Our clients include Financial Security advisors, Marketing Assistants, Client Service Center,...

  • Coordonnateur Engage Life

    2 weeks ago

    Montréal, QC, Canada Atria Senior Living Full time

    Responsibilities En tant que coordonnateur Engage Life, vous créez et dirigez des programmes qui rendent nos résidents heureux et dépassent leurs attentes en matière de mode de vie actif. Vous collaborez avec les résidents pour personnaliser les chances qui ajoutent du plaisir et de la surprise à la journée des résidents. Vous agissez à titre de...

  • Bilingual Front Desk/resident Reception

    4 days ago

    Montréal, Canada InterRent REIT Full time

    8405 Place Saint Charles offers a unique rental lifestyle community along the Brossard waterfront. Comprised of 254 units, this apartment building located on the South Shore, offers modern suites and ample amenities. If you want to be a part of this exciting location and be part of a team that works hard, has fun and provides the highest level of service to...

  • Manager, Operational Risk

    4 weeks ago

    Montréal, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Manager, Operational Risk

    4 weeks ago

    Montréal, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Student Life Program Assistant

    1 month ago

    Montréal, Canada McGill University Full time

    Please refer to the job aid for instructions on how to apply. **OPEN TO MCGILL STUDENTS ONLY** Hiring Unit: - Campus Life & Engagement (CL&E)_ Campus Life & Engagement (CL&E) supports all McGill students by connecting them to resources and creating meaningful opportunities for involvement. They guide students in navigating the McGill student experience...

  • Student Life Program Assistant

    1 month ago

    Montréal, Canada McGill University Full time

    Please refer to the job aid for instructions on how to apply. **OPEN TO MCGILL STUDENTS ONLY** Hiring Unit: - Campus Life & Engagement (CL&E)_ Campus Life & Engagement (CL&E) supports all McGill students by connecting them to resources and creating meaningful opportunities for involvement. They guide students in navigating the McGill student experience...

  • Resident Concierge in Montreal

    4 weeks ago

    Montréal, Canada Cogir Full time

    COGIR Immobilier has nearly 3,500 passionate real estate employees who work day after day to provide the best service and a better quality of life to our customers. Our team manages more than 170 properties located in Quebec, Ontario and the United States. The company is currently ranked 55th among the largest companies in Quebec **: Cogir, is currently...

  • Resident Concierge in Montreal

    1 week ago

    Montréal, Canada Cogir Full time

    COGIR Immobilier has 16,000 employees passionate about real estate who work day after day to offer the best service and a better quality of life to our clients. Our team manages more than 420 properties located in Quebec, Ontario and the United States. The company is currently ranked 41st among the largest companies in Quebec. **: Our 1200 Mackay building...

  • Resident Concierge in Montreal

    1 week ago

    Montréal, Canada COGIR Immobilier Full time

    COGIR Immobilier has 16,000 employees passionate about real estate who work day after day to offer the best service and a better quality of life to our clients. Our team manages more than 420 properties located in Quebec, Ontario and the United States. The company is currently ranked 41st among the largest companies in Quebec. POSITION DESCRIPTION: Our AVA...

  • Resident Concierge in Montreal

    1 week ago

    Montréal, Canada COGIR Immobilier Full time

    COGIR Immobilier has 16,000 employees passionate about real estate who work day after day to offer the best service and a better quality of life to our clients. Our team manages more than 420 properties located in Quebec, Ontario and the United States. The company is currently ranked 41st among the largest companies in Quebec. POSITION DESCRIPTION: Our...

  • Resident Concierge in Montreal

    1 week ago

    Montréal, Canada Cogir Full time

    COGIR Immobilier has 16,000 employees passionate about real estate who work day after day to offer the best service and a better quality of life to our clients. Our team manages more than 420 properties located in Quebec, Ontario and the United States. The company is currently ranked 41st among the largest companies in Quebec. **: Our AVA building in...

  • Bilingual Client Service Assistant

    1 month ago

    Montréal, Canada Canada Life Assurance Company Full time

    **Job Description**: Reporting to an Assistant Manager, you will work as part of a team committed to providing superior, timely, accurate and cost-effective service to our clients, responding to and processing requests for policy information and/or changes. Our clients include Financial Security advisors, Marketing Assistants, Client Service Center,...

  • General Director, Seniors’ Residence

    2 weeks ago

    Montréal, Canada Cogir Full time

    Every day, our team of enthusiasts makes a difference to residents. The relationship of “human for human” is at the heart of our approach and corporate philosophy. Furthermore, the success experienced by COGIR Immobilier is based on good teamwork between the different departments and on all the people who have joined the company for more than 25...

  • Resident Superintendent in Montreal

    1 week ago

    Montréal, Canada Cogir Full time

    COGIR Immobilier has nearly 7,000 passionate real estate employees who work day after day to offer the best service and a better quality of life to our clients. Our team manages more than 170 properties located in Quebec, Ontario and the United States. The company is currently ranked 55th among the largest companies in Quebec **: Our building located in...

  • Ilsc Mcgill Residence Coordinator

    1 month ago

    Montréal, Canada ILSC Education Group Full time

    **La version française suit. **ROLE**:McGill Residence Coordinator **PROGRAM**:ILSC Junior Camp at McGill **REPORTS TO**: ILSC Montreal-McGill Junior Camp Program Manager **CONTRACT DURATION**:June 10 to August 4, 2024 (full-time employment) **DURATION OF JUNIOR CAMP PROGRAM**: 5 weeks -June 30 to August 4, 2024 ILSC Education Group is seeking an...

  • Resident Concierge

    1 month ago

    Montréal, Canada Cogir Full time

    COGIR Immobilier has nearly 3,500 passionate real estate employees who work day after day to provide the best service and a better quality of life to our clients. Our team manages more than 170 properties located in Quebec, Ontario and the United States. The company is currently ranked 55th among the largest companies in Quebec **: We are currently looking...

  • Artists Residence Attendant

    1 week ago

    Montréal, Canada Cirque du Soleil Full time

    **Artists Residence Attendant** - Part-time position - Evenings and weekends_ We have a place for individuals with a distinct penchant for ensuring the smooth operation of our shows and events, for conceiving remarkable products, for putting their ingenuity at the service of their team, and for contributing to the enhancement of their expertise and the...