Manager, Operational Risk

2 weeks ago


Montréal, Canada Sun Life Full time

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

**Role Summary**:
The Risk Management Centre of Excellence (CoE) is a strategic business partner supporting Canadian & Business Unit (BU) leadership in meeting our Client for Life goals by providing comprehensive understanding of risk and compliance, and contributing innovative solutions to manage risk.

We partner with Canadian leadership as well as second line of defence Risk and Compliance stakeholders to assess operational risks, enhance control frameworks, provide oversight on risk policy requirements and ultimately enable the business to evolve while maintaining risk within appetite.

As Manager, Operational Risk, you will manage a comprehensive portfolio of risk activities and will be a key point of contact for business leaders and second line of defence stakeholders to identify, assess and manage operational risks within the portfolio. This role will support the Group Retirement Services (GRS) line of business.

**Main Accountabilities**:

- Manage the intake and prioritization of business practice reviews (BPRs), including identification of new products, processes, providers, and consulting on operational risk and control effectiveness.
- Chair or coordinate Business Unit Risk & Compliance Committees and other relevant forums.
- Provide reporting on key risks, policy non-compliances, risk and compliance assessments, business practice reviews and any issues relevant to BU leadership & Canadian Risk.
- Lead the roll-out of new and changed risk and compliance requirements by identifying the impact to assigned business areas, providing necessary training and supporting business partners in the design and maintenance of programs and controls to meet these requirements.
- Support reviews conducted by Internal Audit and Compliance as well as external auditors and regulators.

**Competencies**:

- Strong partnering and influencing capabilities, ability to effectively foster and manage relationships across the organization to deliver against objectives.
- Confident verbal and written communication skills, and experience presenting sensitive matters to senior management.
- Ability to distill complex requirements without oversimplifying or missing critical components.
- Ability to work independently, with a strong achievement motivation.
- Ability to manage various activities concurrently, prioritize initiatives, and execute effectively.
- Knowledge of risk management techniques including risk assessment, risk monitoring, control design and control effectiveness assessment.
- For Quebec only - Bilingualism (French, English) required
- support tasks for an English-speaking team outside Quebec

**Assets**:

- Background in Canadian Business Unit functions or relevant financial industry experience.
- Knowledge of risk framework, business specific compliance & legislative requirements.
- Minimum 3 years of experience in risk management or related functions (e.g. compliance, process improvement, audit).
- University degree or equivalent.
- Certification in risk management and/or process improvement.
- Familiarity with SharePoint, Excel, PowerPoint Tableau or RSA Archer.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

**Salary Range**:
74,100/74 100 - 120,800/120 800

**Job Category**:
Risk Management

**Posting End Date**:
24/01/2023



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