Divisional Camping Ministries Director

4 weeks ago

Burnaby, Canada The Salvation Army Full time

Reporting to the Divisional Youth Secretary (DYS), the Divisional Camping Ministries Director (DCMD) provides leadership and oversight of the divisional camping ministries (including recruitment and supervision of camp staff, spiritual health of camping ministries, property management /maintenance, food services, hospitality services, guest services, program, and strategic operations). The DCMD is responsible for the safety and well-being of all campers, staff, guests, and volunteers. The DCMD will, in collaboration with the DYS, ensure that all programs and services are delivered in accordance with The Salvation Army's mission, vision, and values.

**Hours**:

- 40 hours per week

**KEY RESPONSIBILITIES**:
**General Leadership**:

- Provide leadership, oversight, and direction to all aspects of camp operations in accordance with the Mission, Vision, and Values of The Salvation Army in consultation with the DYS.
- Participate in the planning, developing, and executing of strategic initiatives for camping ministry.
- Review, recommend changes, and develop policies, procedures and implement methods of operation for an effective and efficient camping ministry.
- Monitor practices to ensure compliance with accreditation standards, relevant health and safety standards, camp inspections and certifications and prepare, submit, and act on incident reports, including recommending proactive prevention measures.
- Provide leadership to the direct reports through regularly scheduled team meetings, as well as one on one meetings to establish clear objectives and review performance, both informally and formally.
- Ensure that the DYS is informed immediately of any serious incidents, issues, and complaints.
- Ensure TSA policies, practices, and procedures are followed by campers, staff, and volunteers.
- In consultation with the DYS, ensure that the requirements of The Salvation Army and the appropriate provincial camping associations are consistently met, including any government regulations and laws.
- As directed by the DYS, liaise with Business (Finance and Property) and Human Relations personnel at Divisional Headquarters.

**Day to Day Operations**:

- Responsible for the day-to-day operation of each divisional camp’s operations/properties, including identifying and resolving potential risk situations and ensuring the protection, security, and peaceful enjoyment of all properties.
- Prepare, conduct, and arrange pre-camp and in-service staff training (including operational, program and spiritual).
- Set and supervise opening and closing-day procedures for staff and campers; develop routines, schedules, and procedures for camp operation.
- Supervise and evaluate, or ensure evaluations of, all operations and program staff.
- Monitor the delivery of safe, high-quality camp programs; define and monitor crisis management plans, including emergency procedures.
- Ensure that the divisional camping ministry consistently strives to provide guests and campers with a high level of service and overall value.
- Responsible for recruiting campers and staff.
- Monitor safety and all procedures as they pertain to the complete supervision of all campers and staff.
- Help provide an atmosphere for developing good morale and well-being among the camp family.
- Identify potential clients (rental groups) and provide them with relevant facility rental information.
- Campbrain/Amilia (software): confirm, document, and coordinate all bookings; ensure that deposits and rental fees and balances are received; oversee the onsite coordination and hosting of guest groups.
- Identify, develop, and implement improved methods of operating an effective and efficient rental experience.
- Monitor costs associated with rental groups and make recommendations regarding appropriate fees and rental rates.
- Survey clientele to determine their needs, expectations, and future rental opportunities.

**Property, Buildings, Equipment, and Inventory**:

- Manage property development and maintenance needs to ensure stewardship of current resources and identification of future needs including the supervision of Property Maintenance supervisors at both camp sites.
- Ensure the facilities are well-maintained, proactive maintenance is conducted, and the facilities meet compliance standards and government regulations.
- Ensure the final camp clean-up and storage of camp property for winter shutdown is coordinated.
- Ensure work completed by external trades, contractors, and service providers is undertaken in accordance with approved quotations, including completing inspection reports and follow-up responses to noted deficiencies.

**Supervisory and Administrative Duties**:

- Oversee the hiring of all summer camp staff, orientate, train, evaluate, recognize, and recommend disciplinary actions, including termination, in concert with Territorial/Divisional standards and Divisional Human Relations.
- Responsible for carrying out the strategic plan and achieving the vis

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