Manager, Clinical Services, Emergency
6 months ago
**About The Ottawa Hospital**:
Inspired by research and driven by compassion
The Ottawa Hospital (TOH) is one of Canada's largest learning and research multi-campus hospitals. With more than 1,100 beds and approximately 12,000 staff members, we deliver specialized care to the Eastern Ontario region.
From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking solutions to the most complex health-care challenges while continually engaging with the community to support our vision for better patient care.
Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.
**Position Information**:
The Ottawa Hospital is seeking a high energy flexible, dynamic healthcare leader to join its team in an exciting opportunity to serve in the role of Manager, Clinical Services, in the Emergency Department at the Civic Campus.
Reporting to the Clinical Director, Emergency, Trauma and Sexual Assault Partner Abuse Care Program, this position provides leadership, direction and supervision for the delivery of Emergency Services. This includes ensuring compliance in the delivery of patient care according to the professional standards and regulatory requirements, that all aspects of service area are fully integrated, that the services are provided safely and that the highest quality of care and that corporate priorities, and initiatives are managed effectively. This position will oversee initiatives that improve patient experience, and integrate patient/family perspectives into care design and evaluation.
**Rotation/Shifts**:
Days, 8 hour shifts.
**What you will bring**:
- Baccalaureate Degree in a regulated Health Profession, Health Administration or a related field;
- Registered Health Professional eligible to practice in Ontario;
- Minimum of five (5) years of healthcare experience in diverse positions in an acute care hospital setting;
- Strong leadership skills to support and provide direction to staff in a highly stressful and rapidly changing environment;
- Proven ability in working effectively with all members of health care team;
- Excellent oral/written communication skills;
- Excellent organizational, interpersonal, problem solving, negotiation, conflict resolution and decision making skills;
- Knowledge of statistics and ability to analyze fiscal patient care data;
- Knowledge of Hospital policies and procedures, relative legislation, collective agreements. Canadian Hospital Association Standards, College of Nurses of Ontario Standards of Nursing Practice, nursing theories and a research based professional role.
- Knowledge of other health care disciplines and their role in patient care;
- Knowledge of budgeting process;
- Knowledge of computers;
- Ability to maintain a high level of concentration in a busy working environment.
**You will stand out with**:
- Master's Degree in a Management, Nursing or Health related program;
- Three (3) years' experience in/or strong knowledge of Emergency or Critical Care;
- Three (3) years' experience in healthcare leadership;
- Proficiency in English and French - oral expression (advanced level) and comprehension (advanced level).
**What you can expect from us**:
The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones.
We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services.
The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives.
The Ottawa Hospital is an equal opportunity employer. Upon request, accommodations due to a disability are available throughout the recruitment process.
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