School Registrar

6 months ago

Greater Toronto Area, Canada International Schools Partnership Full time

**School Registrar**

**INTERNAL TITLE**:Registrar/Accounts Receivable Specialist

**REPORTS TO**:Head of School & Head of Finance

**DIRECT REPORTS**:No

**STATUS**: FT 37.5 - 40 hours/week

**LOCATION**:100% in-person in a school setting

**Purpose of Role**

We are seeking a dynamic, hands-on roll-up their sleeves Registrar/Accounts Receivable Specialist to build relationships with parents and prospective parents to keep them financially on track and support admissions with new and re-enrollments yearly at the school. The role assumes specific responsibility for billing, enrolment, administering enquiry, and information dissemination, and relationship management with current, prospective, and future families. The Registrar/AR Specialist is to ensure the billing and enrolment process of the school are efficient and effective.

To be successful in this role, this individual must be ready to take on a high level of responsibility while working closely with the admissions department. This role requires a highly professional and confidential approach to all interactions. You should have a high level of technical knowledge and be able to work with mínimal supervision. Capacity to exercise initiative, judgment, trouble-shoot and problem-solving skills is essential.

**Key Partners**:Head of Finance, Head of School, School Administrators, Regional Director of Finance and Regional Controller.

**Key Responsibilities**

**ACCOUNTS RECEIVABLE**
- Administer monthly billing of tuition fees and other school activities.
- Establish payment terms and alternative payment plans where appropriate.
- Periodically call and follow up with parent(s) to resolve delinquent payments.
- Deposit, record, and reconcile incoming cash, e-transfers, checks, credit card payments to their respective accounts.
- Process monthly pre-authorized debits.
- Perform monthly reconciliation of revenue to student numbers.
- Monthly AR aging Reporting.

**STUDENT ENROLLMENT**
- Support the admissions team with the fully cycle process of admitting of new and re-enrolling students.
- Track payment and update Admissions office throughout enrollment process on payment status.
- Process enrollment contracts for new and re-enrolling students.
- Track changes in student enrollment (joiners and leavers) through the school year tracker
- Response to all enrolment enquiries for new enrolling and re-enrolling students relating to payments.
- Liaise and work closely with Admissions and Marketing to promote the school, to attract new enrolment and to enable the coordination and planning of relevant events.
- Manage joiners and leavers and communicate details to relevant staff throughout school year.
- Provide monthly enrolment report to the head of finance.
- Monthly meetings with the admissions and head of finance to report on changes in student number.

**RECORDS MANAGEMENT**
- Maintain the electronic or manual record-keeping of all customer’s information.
- Maintain the confidentiality of customer’s financial and personal information.
- Management of the student database in NetSuite.
- Ensuring update to date records are maintained for new and returning students in NetSuite throughout the school year.

**OTHER DUTIES**
- Ensure statutory obligation to prepare and issue tax receipt annually is met.
- Assist with reception/office administration if/when required.
- Petty cash custodian.
- Other duties as requested by the finance manager or head of school.

**KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED.**
- Must have basic Accounting Knowledge
- Nice to have knowledge of tax receipting.
- Previous experience in a school setting is an advantage.
- Excellent customer service skills.
- Data collection, Entry, and Reporting skills
- Skilled in the use of computerized database programs. Google suite, Microsoft suite, Excel proficiency, drobox, etc.
- Knowledgeable in the use of accounting and ERP systems. QuickBooks Desktop and NetSuite
- Database management, documentation review, records archiving and retrieval skills with the ability to maintain confidentiality.
- Outstanding interpersonal and communication skills both verbal and written to build and manage a positive relationship with faculty - teachers, administrators, students, and parents are like.
- Strong organization, planning, and scheduling techniques. Ability to prioritize work and multitask.
- Problem-solving skills: Ability to handle difficult situations effectively and quickly create solutions.

**EXPERIENCE AND QUALIFICATIONS**
- Have at least 2-3 years of experience directly related to the duties and responsibilities specified.
- Must have at least 1 year experience in accounts receivables and collections.
- Relevant educational background or 5 or more years relevant work experience.
- Experience in School Administration and Enrolments preferable.

**ISP Principles**

**Begin with our children and students.** Our children and students are at the heart of what we do. Simply, their success is our s

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