International Admissions Assistant

3 weeks ago

Scarborough, Canada Centennial College Full time

Job Number:
- J0623-0625- Job Title:
- International Admissions Assistant (Asia Pacific I & Oceania)- Job Type:
- Permanent FT Support- Bargaining Unit:
- FT Support- School/Department:
- Student Experience & Success- Campus/Location:
- Progress Campus- Pay Range:
- $30.87 - $35.77/Hour- Pay Band:
- Support G- Hours/Week:
- 35- Shift Schedule:
- Monday to Friday 8:30 am 4:30 pm- Date Posted:
- June 9, 2023- Closing Date:
- June 16, 2023We also recognize that Centennial is situated on the Treaty Lands of the Mississaugas of the Credit First Nation and pay tribute to their legacy as well as that of all First Peoples that have been and remain present here in Toronto. We recognize that First Peoples come from sovereign Nations and that part of understanding our responsibilities of residing on this territory are understanding the true history, circumstances and legacy of the Treaties signed here (such as the Toronto Purchase, Robinson-Huron Treaty and Williams Treaties) and including pre-contact Treaties and Agreements between sovereign Nations and that all peoples in this area are therefore Treaty people with obligations and responsibilities to all our relations.

**Position Summary**
The International Admissions Assistant will report to the Regional Manager of Asia Pacific I & Oceania region. The incumbent is responsible for working collaboratively as part of the Admissions/Recruitment team processing and evaluating admissions of new international entrants from the recruitment stage to admissions and registration within their assigned geographic region. The International Admissions Assistant is also responsible for providing post-registration support to international students. They are expected to have regional expertise of their assigned geographic region and be able to speak fluently and professionally in English and Mandarin.

**Responsibilities**
- Support team members during peak periods or as the need arises to ensure that established deadlines, goals and objectives of the International Education Office are met
- Deliver excellent customer service to internal and external clients, demonstrating tact, diplomacy and maintaining confidentiality in all exchanges
- Inputs, checks and compares electronic files to Banner Admissions on-screen data and hardcopy academic transcripts to ensure accuracy of Banner Admissions data and manually inputs required data
- Assists with assembly and mail-out of system generated acknowledgment letters, offer packages and orientation packages during peak periods
- Performs other duties as assigned; this may require that the incumbent is transferred to another campus/ country during the interim assignment

**Qualifications/Experience**
- Minimum two (2) year diploma in Business Administration, International Relations, Communications, Education, Office Administration or an equivalent combination of education and experience
- Minimum two (2) years of related practical experience in an international customer-service driven environment (preferably in an international student service environment)
- Demonstrated intermediate knowledge of PC software and of integrated student information database systems (e.g., Student Information Systems, Windows, Microsoft Word, Excel, Internet, College Websites).
- Fluency writing and speaking in English and Mandarin is mandatory; fluency in additional languages in the geographic region (Cantonese) considered an asset.
- Knowledge of college programs and structures of the Ontario secondary school system and related visa, immigration legislation
- Ability to work meeting deadlines and complete tasks under pressure
- Ability to maintain the strictest confidence regarding student data (in accordance with departmental policies and procedures, and the Freedom of Information Protection of Privacy Act)
- Ability to undertake occasional interim transfer to another campus
- Awareness and sensitivity to the cross-cultural communication requirements of customers, and understanding the special needs of international students
- Experience, knowledge and understanding of working effectively in a diverse environment

Proof of credentials or equivalencies from accredited regional or federal post secondary institutions and/or their foreign equivalents will be required at the time of job offer.

When applying, your cover letter and résumé must include examples that reflect all of the requested skills and qualifications and **must be submitted online by June 16, 2023 at 11:59 PM EST. Please quote Job ID J0623-0625.** Misrepresentation of applicant information will be grounds for your exclusion from the competition or for dismissal should you subsequently be hired for the position. We wish to thank all applicants for their interest and advise that only those selected for an interview will be contacted.

We are committed to providing persons with disabilities equal opportunities regarding all employment activities, including access to jobs and accommodations during em

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