Manager, Admissions and Conversion

2 months ago

Scarborough, Canada Centennial College Full time

Job Number:
- J0324-1451- Job Title:
- Manager, Admissions and Conversion- Job Type:
- Permanent FT Management & non-union Professionals- Bargaining Unit:
- Non-bargaining- School/Department:
- Student Experience & Success- Campus:
- Progress / Hybrid- Location:
- Greater Toronto Area- Pay Range:
- $94,113.00 - $117,641.00/Year- Pay Band:
- 11 Admin- Hours/Week:
- 35- Shift Schedule:
- Monday Friday 8:30am 4:30pm- Date Posted:
- March 27, 2024- Closing Date:
- April 17, 2024We also recognize that Centennial is situated on the Treaty Lands of the Mississaugas of the Credit First Nation and pay tribute to their legacy as well as that of all First Peoples that have been and remain present here in Toronto. We recognize that First Peoples come from sovereign Nations and that part of understanding our responsibilities of residing on this territory are understanding the true history, circumstances and legacy of the Treaties signed here (such as the Toronto Purchase, Robinson-Huron Treaty and Williams Treaties) and including pre-contact Treaties and Agreements between sovereign Nations and that all peoples in this area are therefore Treaty people with obligations and responsibilities to all our relations.

**Position Summary**
Continuing a tradition of excellence in continuous improvement, quality client services, transparent and consistent admission processes and the underpinning of effective conversion strategies, the incumbent is responsible for directing and overseeing the day-to-day operations of domestic admissions and international admissions processing. Working collaboratively towards a shared vision, the incumbent ensures movement towards goals and objectives align with the College’s Strategic Enrolment Management (SEM) plans and strategically positions Admissions as an integral component of the Enrolment Services team, within the Student Experience and Success division.

**Responsibilities**
- Manages the Admissions unit within an integrated model, aligned with the College’s SEM plan, divisional budgets, targets and objectives, benchmark standards, and client expectations, by determining service priorities, models of delivery, admissions procedures and quality assurance processes.
- Cultivates, within the Admissions team, a climate of communication and consistency and a strong sense of team and shared purpose; and beyond the team, a partnership approach with related units to ensure a highly efficient and seamless admissions process for all prospective students.
- Creates a highly effective client service culture within the team that focuses on meeting time-sensitive deadlines and creating a positive admission experience for prospective students.
- In partnership and consultation, leads in the preparation of an enrolment strategy and critical path in advance of each admission cycle designed to meet the overall and specific program enrolment targets.
- Works collaboratively with college partners (including academic leaders, International Admissions, etc) to advise on appropriate admission practices, devise strategies to meet admission targets and support new academic priorities and initiatives.
- Liaises with the Ontario College Application Centre (OCAS) and other related bodies as it pertains to admission processes, materials, information, data and directives.
- Researches, designs and implements admission policies, operational procedures, applicant selection processes and related standards, to ensure sound, transparent and consistent operations.
- Fosters a culture of review, evaluation, assessment and continual improvement for Admissions, by ensuring robust collection of admissions and client satisfaction data to inform target setting, new recruitment and admission initiatives, budget requests, policy development, service delivery and reporting requirements.

**Qualifications/Experience**
- A minimum of a four-year post-secondary degree/diploma or equivalent education from a recognized/accredited post-secondary institution, skills and experience at the point of hire into the position.
- Minimum of 7 years related experience in a post-secondary environment with progressive responsibilities and accountabilities in an operations role combined with proven supervisory/leadership experience and the ability to effectively lead, manage, supervise, train and motivate.
- Advanced knowledge of computer-based record systems combined with skills and experience in maintaining student records on a large computerized records system, e.g., college student information systems and admissions. Knowledge of Cognos and Student Information Systems is required, AISmartR and Banner knowledge is an asset.
- Working knowledge of college and government financial assistance policies, admissions, registration, student records, policies and regulations. Practical knowledge of Ministry policies, procedures and guidelines on Apprenticeship.
- Demonstrated ability to establish and maintain cooperative and effective working relationsh

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