International Admissions Assistant, Asia Pacific I

2 weeks ago


Scarborough, Canada Centennial College Full time

Job Number:
- J0723-1712- Job Title:
- International Admissions Assistant, Asia Pacific I & Oceania region - Regular Part-time- Job Type:
- Permanent PT Support (Regular)- Bargaining Unit:
- PT Support- School/Department:
- Student Experience & Success- Campus/Location:
- Progress- Pay Range:
- $24.23 - $30.61/Hour- Hours/Week:
- 24 hours per week- Date Posted:
- July 26, 2023- Closing Date:
- August 2, 2023**(This position is initially open to regular part-time, bargaining unit employees of the college)**
***

We also recognize that Centennial is situated on the Treaty Lands of the Mississaugas of the Credit First Nation and pay tribute to their legacy as well as that of all First Peoples that have been and remain present here in Toronto. We recognize that First Peoples come from sovereign Nations. That part of understanding our responsibilities of residing on this territory is understanding the true history, circumstances and legacy of the Treaties signed here (such as the Toronto Purchase, Robinson-Huron Treaty and Williams Treaties) and including pre-contact Treaties and Agreements between sovereign Nations and all peoples in this area are therefore Treaty people with obligations and responsibilities to all our relations.

**Position Summary**

**Responsibilities**
- Support team members during peak periods or as the need arises to ensure that established deadlines, goals and objectives of the International Education Office are met
- Deliver excellent customer service to internal and external clients, demonstrating tact, diplomacy and maintaining confidentiality in all exchanges
- Inputs, checks, and compares electronic files to Banner Admissions on-screen data and hardcopy academic transcripts to ensure the accuracy of Banner Admissions data and manually inputs required data
- Assists with assembly and mail-out of system-generated acknowledgment letters, offer packages and orientation packages during peak periods

**Qualifications/Experience**
- Two (2) year Community College diploma in business, communications, IT, marketing or additional job-related courses, or the equivalent education and related, practical experience in admission or customer services
- Minimum one (1) year of recent related practical experience in an international customer-service-driven environment (preferably in a global student service environment)
- Fluency in writing and speaking in English/Mandarin is mandatory and proficiency in other languages in the region (Cantonese) is an asset.
- Demonstrated knowledge of PC software and integrated student information database systems (e.g. Student Information Systems, Windows, Microsoft Word, Excel, PowerPoint, Internet, College Websites),
- Ability to work meeting deadlines and complete tasks under pressure
- Ability to maintain the strictest confidence regarding student data (by departmental policies and procedures and the Freedom of Information Protection of Privacy Act)
- Ability to undertake occasional interim transfers to another campus
- Awareness and sensitivity to the cross-cultural communication requirements of customers and understanding of the unique needs of international students
- Experience, knowledge, and understanding of working effectively in a diverse environment

Proof of credentials or equivalencies from accredited regional or federal post-secondary institutions and their foreign equivalents will be required at the time of the job offer.

When applying, your cover letter and résumé must include examples that reflect all requested skills and qualifications and must be submitted online by August 2, 2023 at 11:59 PM EST. Please quote Job ID 989965. Misrepresentation of applicant information will be grounds for your exclusion from the competition or dismissal should you subsequently be hired for the position. We wish to thank all applicants for their interest and advise that only those selected for an interview will be contacted.

We are committed to providing persons with disabilities equal opportunities regarding all employment activities, including access to jobs and accommodations during employment as required, by the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA).



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