Business Development Representative
7 months ago
**The work of the BDC Representative**:
- Learn how customer defines value and design a personalized contact strategy
- Contact leads from all touch points: phone, showroom, website, etc. and set appointments
- Administrative support for all correspondence; promotions, community events, mailers, birthday letters, etc.
- Lease/retail retention activities for all customers based on contact standards
- Address or escalate any potential issues identified by customer
**Business Skills Required**
- Ability to converse with customers to discuss needs and direct appropriately within the dealership
- Ability to effectively relate to customers of all backgrounds, establish rapport and focus on customer enthusiasm
- Knowledge of sales procedures, processes, and follow-up
- Basic knowledge of company products (prices, models, series, options, warranties, vehicle maintenance, colors, standard equipment, specifications)
**Job Types**: Full-time, Permanent
**Salary**: $18.00-$21.00 per hour
Expected hours: 40 per week
**Benefits**:
- Dental care
- Extended health care
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Work Location: In person
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