Front Desk

6 months ago


Vaughan, Canada Medrehab Group Full time

Front Desk -Marketing Coordinator (Multidisciplinary Clinic)

We’re hiring a Full time Social Media Specialist who also is working at our Front Desk. But not just anyone We’re looking for: someone with a start-up" mentality who approaches every task with passion, grit and a "never-give-up" attitude.

If you’re looking for: a new challenge every day, an opportunity to change the healthcare industry, a chance to make a dent in the world, and a great team to work with.

If the above sounds like a match, we want to hear from you

**About Us**

**In This Role, You Will**:

- You will benefit from online learning in all areas of social media through the Clinic Accelerator Program.
- **We will invest in your training for your team... If you love learning, you’ll love it here...**
- Your top priority is to be acquiring new patient leads by increasing brand awareness with content marketing and social media
- We have photos and video content to help you create sharable content on social media
- Collaborate with our entire team therapist to create engaging content, webinars, blogs, and newsletters.
- Execute on SEO strategy to drive more organic traffic in the lower mainland
- Serve as a brand enthusiast for Medrehab Group Physiotherapy
- Answer phones and greet patients
- Schedule appointments and focus on patient retention
- Conduct re-activation and fall off patient calls

You will learn this by working at the front desk and understanding the functions of the role and customer base.

Duties and Responsibilies

Customer Service
- Excellent customer interaction and engagement
- Joy of working directly with customers and getting them to rebook
- Confident with promoting and selling wellness services and products
- Insightful. Good at anticipating patient and staff needs
- Friendly, empathetic and courteous
- Positive energy and respectful attitude
- Task oriented, with a mature, responsible work ethic

Administrative Duties:

- Scheduling
- Answering and routing phone calls
- Greeting visitors
- Detail oriented. Able to process and track Motor Vehicle Accident claims.
- Calling Insurance companies for coverage details

**About You**:

- 1 to 2 years in social media marketing
- Able to work well under pressure with mínimal supervision, and in collaboration with team members
- You have a strong track record of hitting lead generation targets and working with sales to hit and beat company goals
- You are a strategic, analytical and well rounded marketer who thrives in getting things done
- You have previous video editing experience
- You have experience with Instagram, Facebook, Linkedin and Google My Business
- Experience in inbound and content marketing
- Excellent in telling stories and copywriting
- You have a passion for growth "hacking" marketing
- You must be high energy, coachable, adaptable, and collaborative.
- Street smarts required

**Platform Experience**:

- Active Campaigns
- Facebook Ads
- Google Analytics
- Canva Graphics Design
- Zoom Webinars

**The Perks**
- Excellent opportunity for growth within the organization
- expansion and management
- Competitive base salary
- You will learn more in your first 3 months than you probably ever have before
- Opportunity to be a part of a Multidisciplinary Healthcare company

PLEASE SEND RESUME and answer the following:
1) What was the best marketing project that you initiated?

2) What three words would your previous boss have use to describe yourself?

3) What would you like to achieve over the next 12 months?

**Salary**: From $18.00 per hour

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- AEC / DEP or Skilled Trade Certificate (required)

**Experience**:

- Front desk: 2 years (required)
- social media marketing: 1 year (required)

Work Location: In person



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