Front Desk Representative
6 days ago
We are seeking a highly organized and detail-oriented Front Desk Representative to join our team at Hand and Stone Massage and Facial Spa. As a key member of our front-line staff, you will be responsible for providing exceptional customer service, handling client inquiries, and ensuring seamless operations.
The ideal candidate will have excellent communication skills, both written and verbal, with the ability to work independently in a fast-paced environment. You will be the first point of contact for clients, answering questions, and addressing concerns in a professional and courteous manner.
This is an excellent opportunity for someone looking to start their career in customer service or gain experience in a dynamic spa environment. If you are a team player who thrives in a supportive and collaborative atmosphere, we encourage you to apply
In this role, you will:
- Provide exceptional customer service, responding to client inquiries and resolving issues in a timely and professional manner
- Manage client bookings, appointments, and communications using our electronic scheduler
- Process payments, handle billing, and maintain accurate records
- Work closely with our spa team to ensure seamless operations and maintain high levels of customer satisfaction
- Participate in ongoing training and professional development to stay up-to-date on industry best practices and company policies
We offer a competitive salary range of $45,000 - $55,000 per annum, commensurate with experience, plus benefits and opportunities for growth and development.
If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer experiences, we would love to hear from you Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you
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