Front Desk Receptionist- Administrator

2 weeks ago


Hamilton, Canada Medrehab Group Full time

Located in the Medical Building next to Wendy's

**Duties**:
Customer Service
- Excellent customer interaction and engagement
- Joy of working directly with customers and getting them to rebook
- Confident with promoting and selling wellness services and products
- Insightful. Good at anticipating patient and staff needs
- Friendly, empathetic and courteous
- Positive energy and respectful attitude
- Task oriented, with a mature, responsible work ethic

Administrative Duties:

- Scheduling and patient management
- Answering and routing phone calls
- Greeting visitors
- Detail oriented. Able to process and track Motor Vehicle Accident claims.
- Calling Insurance companies for coverage details
- Front desk admin organization
- Patient experience management

Financial Duties:

- Processing payments
- Billing - using Juvonno app an asset
- Reconciling accounts
- AR’s and collection

**Skills and Experience**
- Must have minimum Secondary School Diploma
- Excellent written and oral communication skills
- Strong customer interaction and engagement
- Self-motivated individual with ability to work independently and within a team
- Must be able to Multi-task in busy environment and be task oriented
- Previous office and administrative experience

**Job Type**: Part-time
Part-time hours: 24 per week

**Salary**: $18.00 per hour

Schedule:

- 4 hour shift
- Every Weekend
- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 2 years (required)
- Customer service: 2 years (required)

Work Location: One location

Application deadline: 2023-01-30
Expected start date: 2023-01-30



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