Business Development Manager

7 months ago

Toronto, Canada Relay Financial Full time

Our mission is to increase the success rate of small businesses. Traditional banking has been a growth limiter rather than a growth enabler for business owners, and we’re changing that. Relay is the all-in-one, collaborative money management platform. We’re building for employer SMBs and their finance function, internal and external, and are focused on delivering a human-centric customer experience. Ultimately, we help SMBs be ‘on the money'.

We are looking for a passionate and results-driven
**Business Development Manager** to help us expand our horizons and drive our growth to new heights. You will play a pivotal role in reshaping our business development strategy, identifying and capitalizing on business opportunities, forging strategic partnerships, and driving revenue growth.

Joining Relay means an opportunity to make a huge impact in building solutions with the potential to reach 29 million small businesses across North America. This is a unique opportunity to build our growing Sales team, contribute to our success story, and grow your career along with us.

**What You’ll Be Doing**:

- Lead, manage and coach a world-class team of Business Development Representatives
- Identify opportunities in the business and execute projects to improve our sales process, strategy and playbooks
- Build, reshape and execute our Inbound/Outbound motion
- Partner and collaborate with cross-functional teams including Marketing, Revenue Operations, Sales Enablement, etc.
- Stay abreast of industry trends and market dynamics to inform business development strategies
- Analyze data and feedback to refine and optimize approaches for maximum impact

**Who You Are**:

- You have 3-5 years of experience managing and leading a Business Development or Sales team, ideally within a startup environment
- You are results-oriented with a track record of meeting and exceeding targets
- You have a creative and strategic mindset with a knack for identifying and amplifying market opportunities
- You are passionate about coaching and the development of people. We see our BDR team as the talent pipeline for the rest of our Revenue organization
- You have operational rigor - you are always looking for ways to solve and improve technical and process inefficiencies that impact the sales funnel

**Bonus Points**:

- You have prior experience in fintech or a neobank
- You have worked with SMBs in North America

**Our Commitment To You**:

- **Competitive salary and meaningful equity**: every team member gets a piece of the pie.
- ** Comprehensive health benefits**: we offer full health benefits + an HSA/WSA starting from day 1 so you get the coverage you need.
- ** Considerable vacation/end-of-year holiday shutdown**: we take time off to reset and recharge so we come back better for our customers.
- ** Hybrid working environment**: we love collaborating and connecting in office two times a week and offer bi-weekly catered lunches and a snack/beverage program for the days we’re in office.
- ** Personal and professional growth**:support from leaders who care about your growth and success through regular feedback and coaching. Our goal is to make Relay a step-change career opportunity.
- ** Top-tier equipment**: we’ll make sure you have everything you need to produce your best work.
- ** Team-first culture**:we’re passionate about working collaboratively, bonding through team events, and most importantly having fun.

**The Interview Process**:

- ** Stage 1**: A 30-minute Google Meets video call with a member of the Talent team
- ** Stage 2**: A 30-minute Google Meets video call with the Director of Sales
- ** Stage 3**:A whiteboard session followed by a presentation to our Sales team in a 60-minute Google Meets video call
- ** Stage 4**:A 30-minute Google Meets video call with a member of the Leadership team

**What’s Important to Us**:
At Relay, we believe that diversity is key to building high-performing teams, and creating an inclusive work environment is our priority. We are an equal-opportunity employer and we welcome people of diverse backgrounds, perspectives, and skills.

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