Service Manager
5 months ago
**Reporting Relationship**: The Service Manager reports directly to the General Manager.
**Job Summary**:
The Service Manager is an integral member of the management team and is required to collaborate with all stakeholders, including other departments within the dealership, to improve the overall performance and profitability of the business.
**Qualifications**:
- Minimum 2 years of Service Management or equivalent
- Experience delivering the highest level of customer satisfaction in a fast-paced environment
- Proven leadership skills and ability to successfully mentor team members
- Strong technical knowledge and extensive practical experience in vehicle repairs is required
- High attention to detail, proven time management, and organizational skills
- Clear Credit and Criminal Record Check
- Valid 5F driver’s license, and clear drivers abstract
**What Birchwood Can Offer You**:
- Competitive compensation - in addition to salary, many roles have bonus and commission incentives that reward you for success
- Full benefits package including vacation time, company-paid extended health, dental/vision coverage, and employee assistance - with flex plan options
- RSP Matching program - Birchwood will match up to $5,000 of your regular earnings after 1 year of employment
- Employee referral bonus program - refer your friends to Birchwood and receive a referral bonus
- Career development opportunities & internal promotions
- Learning & development opportunities
- Wellness program
- Corporate discounts & group savings plan
- Volunteer program - Dollars for Doing
- Company events - Birchwood Bucks, Circle of Excellence, holiday parties
Birchwood is Manitoba’s largest automotive retailer. Our 24 franchises are in addition to three state-of-the-art collision repair centres and four Birchwood Credit Solutions locations. We offer sales, services, and parts to meet our customers’ automotive needs. We’re a recognized leader in the retail automotive industry, not only for our diverse workforce reflecting our community, but also for our unparalleled commitment to team members, customers, partners, and neighbourhoods. At Birchwood, our days begin and end with gratitude, personal leadership, trust, respect, continuous improvement, and generosity.
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