Automotive Service Advisor

2 weeks ago


Winnipeg, Canada OK TIRE & AUTO SERVICE Full time

We are currently seeking someone to fill the position of Automotive Advisor on a full-time basis.

The primary responsibilities for this position include;
- Greeting customers and answering phones. Maintain the company's standard for ethical business practices, professional image, customer service and good relations.
- Communicate with customers to determine vehicle service need by asking questions, listening and providing recommendations.
- Transcribe work orders from technicians and create estimates.
- Explanation of basic service procedures and recommended vehicle services to customer.
- Distribute work to technicians.
- Responsible for overseeing the technician working on customers vehicle including time management/efficiency, parts ordering and job completion times.
- Prepare customer invoices and accept payments.
- Keep a clean, presentable and organized front service area.

This individual must be outgoing and positive in nature, have the ability to multi-task at all times and be able to relay accurate information to customers as well as technicians.

This individual must have the ability to work independently with little supervision.

Must be physically capable of lifting and moving items 50lbs+

Excellent computer skills and above-average customer service/communication are a must.

A minimum of 2 years automotive industry experience is required.

We offer a competitive wage with profit-sharing, health benefits as well as a retirement plan.

**Salary**: $45,000.00-$65,000.00 per year

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift

Supplemental pay types:

- Bonus pay
- Overtime pay

Work Location: In person



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