Medical Office Front Desk Receptionist

2 months ago


Kitchener, Canada Block Line Medical Clinic Full time

**Languages**

English

**Education**

Health administration diploma, medical terminology course, or equivalent experience preferred

**Experience**
- At least 6 months to one year of receptionist/customer service work experience
- Experience working in healthcare settings preferred, with the proven ability to provide exceptional customer service and deal with highly confidential and sensitive information

**Key Accountabilities**

Exceptional Direct Client Care and Customer Service
- Greet people and direct them to contacts or service areas
- Booking, cancelling, re-scheduling of appointments face to face with patients
- Answer telephone and rely telephone calls and messages

Administrative Support to Physicians
- Receive and issue payments
- Maintain work records and logs
- Other clerical duties assigned

Collaboration within the Clinic
- Work closely as a team with other receptionists and staff
- Work as a liaison between patients and physicians

**Business Equipment and Computer Applications**

**Work Conditions and Physical Capabilities**

Attention to detail; Fast-paced environment; Work under pressure; Sitting; Tight deadlines

**Personal Suitability**

Effective interpersonal skills; Excellent oral communication; Excellent written communication; Reliability; Organized; Flexibility; Team player.

**Job Types**: Full-time, Permanent

**Salary**: From $18.00 per hour

**Benefits**:

- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

COVID-19 considerations:
All patients must go through COVID screening questions when making an appointment. All patients are required to wear a mask. Plexiglass has been installed at the front desk. PPE will be provided.

Work Location: In person

Expected start date: 2023-05-03



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