Medical Office Front Desk Receptionist
3 weeks ago
**Languages**
English
**Education**
Health administration diploma, medical terminology course, or equivalent experience preferred
**Experience**
- At least 6 months to one year of receptionist/customer service work experience
- Experience working in healthcare settings preferred, with the proven ability to provide exceptional customer service and deal with highly confidential and sensitive information
**Key Accountabilities**
Exceptional Direct Client Care and Customer Service
- Greet people and direct them to contacts or service areas
- Booking, cancelling, re-scheduling of appointments face to face with patients
- Answer telephone and rely telephone calls and messages
Administrative Support to Physicians
- Receive and issue payments
- Maintain work records and logs
- Other clerical duties assigned
Collaboration within the Clinic
- Work closely as a team with other receptionists and staff
- Work as a liaison between patients and physicians
**Business Equipment and Computer Applications**
**Work Conditions and Physical Capabilities**
Attention to detail; Fast-paced environment; Work under pressure; Sitting; Tight deadlines
**Personal Suitability**
Effective interpersonal skills; Excellent oral communication; Excellent written communication; Reliability; Organized; Flexibility; Team player.
**Job Types**: Full-time, Permanent
**Salary**: From $18.00 per hour
**Benefits**:
- On-site parking
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Overtime pay
COVID-19 considerations:
All patients must go through COVID screening questions when making an appointment. All patients are required to wear a mask. Plexiglass has been installed at the front desk. PPE will be provided.
Work Location: In person
Expected start date: 2023-08-04
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