Customer Care Representative

6 months ago


Toronto, Canada Kidz Kare Full time

Kidz Kare is a one-stop resource to support parents on their journey in raising healthy, happy and knowledgeable individuals.

We are looking for a customer-oriented service representative to act as a liaison, provide service information and resolve any emerging problems that our clients might face with accuracy and efficiency. The objective is to ensure excellent service standards and maintain high customer satisfaction.

**Responsibilities**:

- Effectively manage large amounts of incoming calls
- Generate and track sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Complete tours of the centre with new families interested in enrolling
- Support classrooms and Front office team as needed
- Other duties as requested

**Requirements**:

- Previous Customer Service Experience
- Strong phone and listening skills
- Personable and ability to adapt/respond to different types of clients
- Excellent communication skills
- Organized and dependable
- Ability to multi-task and prioritize
- Great time-management skills
- Familiarity with Microsoft Office

**Above & Beyond**:

- Knowledge in Early Childhood Education
- Familiarity with CRM systems and practices

**Job Types**: Full-time, Permanent

**Salary**: $16.00-$18.00 per hour

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- On-site childcare
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

COVID-19 considerations:
All employees are required to wear a mask (and face shield depending on area) while onsite in the centre.

Work Location: In person



  • Toronto, Ontario, Canada Zedd Customer Solutions Full time

    About the RoleLocated in the Scarborough area, this position involves making and/or receiving telephone calls on behalf of our clients. As a bilingual representative for Zedd Customer Solutions, you will perform according to established quality assurance standards and within guidelines set forth by the company and the client.Key ResponsibilitiesContact new...


  • Toronto, Ontario, Canada Zedd Customer Solutions Full time

    About Zedd Customer SolutionsWe are a leading customer solutions provider seeking a highly skilled and motivated Bilingual Inbound Sales Representative to join our team in the Scarborough area.Job SummaryThis is a full-time opportunity for an individual who possesses excellent communication skills, a strong work ethic, and a passion for sales and customer...


  • Toronto, Canada Baskits INC Full time

    Job Title: Seasonal Customer Care Representative **Location**: Opportunity for in-office or remote position Reports to: Customer Service Manager Purpose: As a Customer Care Representative, you will be the main contact for our customers by receiving orders, and handling any inbound calls, concerns, and inquiries as a member of our Head Office call centre....


  • Toronto, Canada MADISON HOMES HOLDINGS Full time

    Title Customer Care Representative Department Customer Care Reports to Manager, Customer Care General Description: The Customer Care Representative is responsible for caring for the needs of the Homeowners through the phase of Occupancy and Post Occupancy warranty needs. Directly supporting the Customer Care Site Office and working very closely with...


  • Toronto, Canada Safyre Labs Full time

    Customer Care Representative **Overview** Jewlr is recruiting for a Customer Care Representative to start immediately. We are looking for customer champions who will provide world class service by connecting with our customers, analyzing their needs and offering customized solutions and we will provide training so you can answer all the questions about...


  • Toronto, Canada Sonova Full time

    Toronto, CanadaCustomer Care Representative - Are you looking for an opportunity to make a difference? Are you comfortable in a fast-paced retail clinic environment? Are you passionate about providing customer service that exceeds expectations?_ - If so, we think you belong here at - **Connect Hearing** as a - **Customer Care Representative**!**Who we...


  • Toronto, Ontario, Canada Zedd Customer Solutions Full time

    Position Summary:We are seeking a highly skilled Multilingual Sales Representative to join our team at Zedd Customer Solutions in the Scarborough area. As a key member of our sales team, you will be responsible for making and receiving telephone calls on behalf of our clients, promoting products and services while meeting established quality assurance...


  • Toronto, Canada Metro Inc. Full time

    **Position Title**:Customer Care Representative **Requisition ID**: 38144 **Career Group (ADSP)**:Administrative **Division**:Qc - Fidélité et engagement consommateur (80300529) **Department**:Marketing and e-Commerce **Work Location**:METRO ON - 5559 DUNDAS STREET W (#A-DUND) **Province**:Canada : Ontario **Position Type**:Permanent **Joining our...


  • Toronto, Ontario, Canada Menkes Full time

    Job Title: Customer Care Representative**Job Summary:**We are seeking a highly skilled Customer Care Representative to join our team at Menkes Developments Ltd. As a key member of our Customer Care Team, you will act as a front-line point of contact with homeowners during the Quality Assurance and Pre-Delivery Inspection stages.**Key Responsibilities:**-...


  • Toronto, Canada Lincoln Electric Company of Canada Full time

    About Lincoln Electric Major Responsibilities: - To report directly to the Manager - Customer Care on an ongoing basis and communicate all relevant matters pertaining to the business unit within the company. As well as to communicate effectively with respect to clarity of direction, approval for decisions and execution of all responsibilities. - To ensure...


  • Toronto, Canada Lincoln Electric Company of Canada Full time

    Major Responsibilities: - To report directly to the Manager - Customer Care on an ongoing basis and communicate all relevant matters pertaining to the business unit within the company. As well as to communicate effectively with respect to clarity of direction, approval for decisions and execution of all responsibilities. - To ensure Customer Service is the...


  • Toronto, Canada Lincoln Electric Company of Canada Full time

    **Major Responsibilities**: - To report directly to the Manager - Customer Care on an ongoing basis and communicate all relevant matters pertaining to the business unit within the company. As well as to communicate effectively with respect to clarity of direction, approval for decisions and execution of all responsibilities. - To ensure Customer Service is...


  • Toronto, Canada Girl Guides of Canada Full time

    Girl Guides of Canada-Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of _A better world, by girls_. Girl Guides of Canada is seeking a **Customer Care...


  • Toronto, Canada Kidz Kare Full time

    Kidz Kare is a one-stop resource to support parents on their journey in raising healthy, happy and knowledgeable individuals. We are looking for a customer-oriented service representative to act as a liaison, provide service information and resolve any emerging problems that our clients might face with accuracy and efficiency. The objective is to ensure...


  • Toronto, Canada Boston Scientific Corporation Full time

    **Work mode**:Hybrid**Onsite Location(s)**:Toronto, ON, CA**Additional Locations**: Canada-ON-Mississauga**Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** - At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees,...


  • Toronto, Canada Zedd Customer Solutions Full time

    POSITION SUMMARY: Located in the Scarborough area near Markham Rd. and Hwy 401. The Inside Sales Representative shall make and/or receive telephone calls on behalf of our clients. The position performs according to established quality assurance standards and within guidelines set forth by the company and the client. The Sales Representative is expected...


  • Toronto, Canada Techtronic Industries Canada, Inc. Full time

    At TTi, people come for the opportunity and stay for the culture! Job Description Summary POSITION TITLE: Bilingual Customer Care Representative REPORTS TO: Customer Experience Manager DEPARTMENT: Consumer Group - Operations BAND LEVEL: L1 Job Description: This is where culture meets opportunity. TTI is a world-class leader in the design, manufacturing,...

  • New Home Inspector

    5 months ago


    Greater Toronto Area, Canada Fortune Customer Care Professionals Full time

    **Contract Work Description** **New Home Inspector** **Introduction** We are seeking individuals to conduct new home inspections who can be described as diligent, honest and interested in learning more about the construction industry. As a member of our team, you will have the opportunity to work with a variety of construction sites in Southern Ontario,...


  • Toronto, Canada Techtronic Industries Canada, Inc. Full time

    At TTi, people come for the opportunity and stay for the culture! Job Description Summary **Job Description**: About TTI Canada TTI is a world-class leader in design, manufacturing, and marketing of power tools, outdoor power equipment, and floorcare products, as well as hand tools and accessories. We cover a wide range of industries, and our customers...


  • Toronto, Canada Boston Scientific Corporation Full time

    **Posted Date**: - Aug 19, 2024**Workmode**: - Hybrid**Additional Locations**: Canada-ON-Toronto **Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling...