
Customer Care Specialist
4 weeks ago
**Seaboard Armour Transportation and Logistics**
- Founded 60 years ago, _**_Seaboard Transport Group (Seaboard) _**_is a privately held organization comprised of numerous transport brands across Canada and the United States, including Moncton-based Armour Transport, and is a recognized leader in the Bulk Truckload Industry. _**_Seaboard _**_has a proven history of exceptional performance in the areas of safety, product handling and logistics and has grown by providing excellent service to clients in both the petroleum and chemical industries. In more recent years, _**_Seaboard_**_ has added rail-truck and truck-to-rail transload services and options for bulk storage of dry and liquid products, growing our team to over 3500._
**Job Title**: Driver Care Specialist
**Job Location**: Dartmouth, NS (On Site)
We are currently hiring a **Driver Care Specialist** based in **Dartmouth, NS.**
The Driver Care Specialist will be responsible for supporting incoming driver inquires as well as proactively communicating company programs and initiatives. The Driver Care Specialist will give exceptional service to drivers by acting as an ambassador and providing timely communication and solutions.
**Responsibilities**:
- Act as an ambassador for all professional drivers by:
- Providing immediate response to all phone inquiries.
- Provide immediate response for all general inquiries where possible.
- Communicate status updates and outline path forward for drivers as needed.
- Find and communicate solutions to drivers no more than 48 hours after inquiry is submitted.
- Champion the driver experience by:
- Utilizing weekly reports to contact and communicate with new drivers.
- Proactively communicate company programs and initiatives.
- Acting as a liaison and support system for drivers within the organization.
- Help promote safety initiatives along side driver coach team.
- Communicate with drivers regarding adherence to operational processes, providing coaching, education and support as required.
- Other duties as required.
**Qualifications and Experience**:
- 1+ years’ experience in a similar role is an asset.
- Degree or Diploma in a related field or equivalent work experience is an asset.
- Strong communication skills - verbal and written.
- Excellent organization and time-management skills
- Proven ability to deal productively and professionally with internal customers.
- Experience and/or eagerness to work in a role with high-volume communication requirements.
- Advanced capabilities with MS Office, including MS Word, MS Excel and MS PowerPoint
- Proficiency in a windows-based computer environment, including familiarity with web-based software platforms.
- Experience in the transportation industry an asset
- Bilingual in English / French or other languages is considered an asset
**_ Employment Equity_**
- Armour Transportation Systems is committed to the principles of employment equity. The purpose of employment equity is to ensure that no person is denied employment opportunities or benefits for reasons unrelated to ability._
-
Customer Care Specialist
2 weeks ago
Dartmouth, Canada Seaboard Transport Group Full time**Seaboard Armour Transportation and Logistics** - Founded 60 years ago, _**_Seaboard Transport Group (Seaboard) _**_is a privately held organization comprised of numerous transport brands across Canada and the United States, including Moncton-based Armour Transport, and is a recognized leader in the Bulk Truckload Industry. _**_Seaboard _**_has a proven...
-
Bilingual Care Specialist
4 weeks ago
Dartmouth, Canada Seaboard Transport Group Full timeFounded over 55 years ago, the Seaboard Transport Group is a privately-held organization comprised of numerous transport brands across Canada and the United States. Seaboard is a recognized leader in the Bulk Truckload Industry and the recipient of numerous awards for Customer Service, Safety and Innovation. The Seaboard Transport Group of Companies has...
-
Customer Support Specialist
1 week ago
Dartmouth, Canada TigerTel Full time**Immediately hiring Part Time **Customer Support Specialists** **at TigerTel!** What is a Customer Support Specialist? Our technology allows us to be a virtual extension of our client's teams and to make a direct impact on their everyday operations. If you're a strong typist who loves customer service and talking to people, this is the position for you!...
-
Bilingual Care Specialist
4 days ago
Dartmouth, Nova Scotia, Canada Seaboard Transport Group Full timeBilingual Care Specialist Founded over 55 years ago, the Seaboard Transport Group is a privately-held organization comprised of numerous transport brands across Canada and the United States. Seaboard is a recognized leader in the Bulk Truckload Industry and the recipient of numerous awards for Customer Service, Safety and Innovation.
-
Customer Support Specialist
2 weeks ago
Dartmouth, Canada TigerTel Full time**Immediately hiring Full Time** Customer Support Specialists** at TigerTel!** What is a Customer Support Specialist? Our technology allows us to be a virtual extension of our client's teams and to make a direct impact on their everyday operations. If you're a strong typist who loves customer service and talking to people, this is the position for you!...
-
Client Care Specialist
4 weeks ago
Dartmouth, Canada Dartmouth Veterinary Hospital Full timeDartmouth Vet is growing! Are you determined to give the best to clients and ensure you are doing all you can for each patient that comes in? Are you outgoing, compassionate, and an effective communicator? Do you treat everyone with utmost respect? Are you detailed-orientated, efficient, work well under pressure, and enjoy working with people and animals? If...
-
Customer Service Specialist
2 days ago
Dartmouth, Canada Moosehead Breweries Limited Full timeMoosehead Breweries is the last major brewery in Canada still owned by Canadians. Headquartered in Saint John, New Brunswick, the company has been led by the Oland family since 1867. After more than 150 years, our rich history is as rich as the flavour of our beer. Customer Service Specialists are responsible for educating our customers about beer and our...
-
Client Care Specialist
5 days ago
Dartmouth, Canada Burnside Vet Hospital Full timeDo you enjoy problem solving, helping others and effectively communicating instructions? Do you thrive in fast paced, multi-tasking environments? Are you someone with a passion for providing excellent care and assisting in making informed decisions on the wellbeing of animals? Burnside Veterinary Hospital is looking for a Client Care Specialist or VA! We...
-
Client Care Specialist
2 weeks ago
Dartmouth, Canada Burnside Veterinary Hospital Full time**Overview**: We are seeking a passionate and energetic Client Care Specialist to join our team at Burnside Veterinary Hospital. As the first point of contact for our clients, you will play a crucial role in creating a positive and welcoming environment. This position is ideal for someone who thrives in a fast-paced, energetic atmosphere and enjoys working...
-
Overnight Customer Service Specialist
4 days ago
Dartmouth, Canada TigerTel Full time**Are you a Night Owl?** **We are Hiring A Full Time Overnight Customer Service Specialist!** **This is an **in office p**osition.** **Compensation: $16.42 an hour** **Shifts Offered**: - Full Time - Overnight (10 hour shifts) - Work from home AFTER two week training is complete - Must be available to work weekends and statutory holidays **Our Benefits...
-
Inbound Customer Service Specialist
14 hours ago
Dartmouth, Canada TigerTel Full time**Calling all Night Owls! We are Hiring for A Full Time Overnight Customer Service Specialist!** We provide paid-training, great on-going support and health and dental benefits/RRSP upon completion of probation. **Compensation**: $16.42 an hour **The Essential Duties of our Representatives are**: - Obtain customer information by answering telephone...
-
Overnight Customer Service Specialist
7 days ago
Dartmouth, Canada TigerTel Full time**Are you a Night Owl?** **We are Hiring A Full Time Overnight Customer Service Specialist!** **Compensation: $16.42 an hour** **The Essential Duties of our Representatives are**: - Obtain customer information by answering telephone calls, interviewing callers and verifying information. - Document all necessary and needed information. - Follow all...
-
Customer Experience Specialist
15 hours ago
Dartmouth, Canada CJ Limited Full timeThe Store Support Centre for Charm Diamond Centres (CJ Limited) is looking for an organized and detail-oriented individual to join our team as a full-time **Customer Experience Specialist** at our location in Dartmouth, NS. In business since 1972, CJ Limited is the largest independently owned Canadian jewellery company and a Platinum Member of Canada’s...
-
Customer Success Specialist
3 weeks ago
Dartmouth, Nova Scotia, Canada Retreat Guru Full timeCustomer Success SpecialistAre you a Customer Success Specialist wanting to join our team where your skills can be used to help people discover their own wisdom, to realize a more compassionate world? We build operational software for retreat centers and leaders and we help people find their next best transformational retreat. We are fiercely dedicated to...
-
Customer Account Specialist
2 weeks ago
Dartmouth, Canada Seaboard Transport Group Full timeFounded over 55 years ago, the Seaboard Transport Group is a privately-held organization comprised of numerous transport brands across Canada and the United States. Seaboard is a recognized leader in the Bulk Truckload Industry and the recipient of numerous awards for Customer Service, Safety and Innovation. The Seaboard Transport Group of Companies has...
-
Customer Care Advisor
7 days ago
Dartmouth, Canada Nutri-Lawn Full timeFounded in 1985, with over 25 locations across Canada our innovative approach and treatments have led the industry in the realm of organic, environmental, and ecological sustainability. Nutri-Lawn is more than just fertilizer and weed control. It is about caring for people and homes by providing friendly, timely and proven solutions. Our clients know they...
-
Customer Solutions Advisor
1 week ago
Dartmouth, Canada Eastlink Full timeYou will be effective in working within a team environment, as well as independently, while taking ownership of individual responsibilities and accountability for the results. This role is the key communication and informational channel for Customer Care management with respect to real-time market, customer, and system and service issues. Key...
-
Customs Compliance Specialist
15 hours ago
Dartmouth, Canada Wärtsilä Full timeCustoms Compliance Specialist **In this position, you will be responsible for**: - Being the single point of contact in customs matters locally, to internal and external stakeholders (customers) - Relationship with authorities such as local customs - Following up and coordinating customs clearances, incl. brokerage management - Identifying locally...
-
Dog Walker and Pet Care Specialist
1 week ago
Dartmouth, Nova Scotia, Canada PetSitter Full timeAbout UsPetSitter is a leading provider of pet care services, dedicated to delivering exceptional experiences for our clients and their pets.Job OpportunityWe are hiring a dog walker and pet care specialist to join our team.Key ResponsibilitiesWalk dogs, administer medication, and provide companionship to pets.QualificationsValid driver's license, 2+ years...
-
Appliance Sales Specialist
6 days ago
Dartmouth, Canada Kent Building Supplies - District 3 Full time**APPLIANCE SALES SPECIALIST** **Are you looking to grow your career and knowledge in a fast paced, friendly, safety-oriented environment? Are you up for the challenge of elevating the customer experience through providing the best solution as a trusted partner for our customers?** We are looking to expand our team with Appliance Sales Specialists for our...