Client Care Specialist

3 weeks ago


Dartmouth, Canada Burnside Vet Hospital Full time

Are you a veterinary assistant or client care specialist with a passion for problem solving and helping others? Do you provide excellent care and enjoy assisting owners in making informed decisions on the wellbeing of their furry friends?

At Burnside Veterinary Hospital, we have the opportunity to have another energetic, enthusiastic, empathetic individual join our ever-growing team As the first and last contact you will be the face of the clinic and essential in creating lasting relationships through effective communication and trust.

A healthy work-life balance is important to us, and your wellbeing matters; we want to support your professional growth in our industry while also accommodating your personal needs. In additional to a fun, welcoming environment, we offer flexible scheduling, a competitive compensation package with fantastic benefits (health/dental), CE and uniform allowance, generous pet discounts, paid vacation and more

Job Responsibilities:

- Triaging the need for emergent care
- Effective internal communication between clients and veterinary staff members
- Keeping a clean environment and re-stocking of supplies

What’s in it for you?:

- Comprehensive medical benefits, prescription, eye and dental care coverage
- Competitive wage (based on experience)
- Discount on animal services and products
- 2 weeks’ vacation annually
- Full time hours; mornings, evening, weekend shift rotations
- On-site parking, accessible by bus, and car

Skills and Basic Qualifications:

- Strong interpersonal skills with an emphasis on empathy and customer service
- Ability to multitask in a busy stimulating (sometimes loud) environment
- Work effectively as a team or on their own, with or without supervision
- Graduate of an approved veterinary assisting diploma program or animal healthcare background preferred
- Previous client service/client care related experience required
- Existing knowledge of medical terminology and veterinary computer software systems (Avimark) an asset

**Job Types**: Full-time, Permanent

**Salary**: $15.00-$18.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- On-site parking
- Profit sharing
- RRSP match
- Store discount
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (required)

**Experience**:

- customer service: 1 year (required)
- veterinary clinic: 1 year (preferred)

Work Location: In person



  • Dartmouth, Canada Dartmouth Veterinary Hospital Full time

    **Full job description** Dartmouth Veterinary Hospital is growing! Are you determined to give the best to clients and ensure you are doing all you can for each patient that comes in? Are you outgoing, compassionate, and an effective communicator? Do you treat everyone with utmost respect? Are you detailed-orientated, efficient, work well under pressure,...

  • Client Care Team Lead

    2 weeks ago


    Dartmouth, Canada Steele Auto Group, Client Care Center Full time

    Steele Auto Group is seeking a dynamic and motivated **Client Care Team Lead** to join our **growing team** as this will be for multiple **new positions **with our organization. **Location**: Hybrid/Remote within Nova Scotia or New Brunswick. Occasional travel (less than 10%) to dealerships throughout Atlantic Canada and to the Client Contact Center Located...


  • Dartmouth, Canada Burnside Vet Hospital Full time

    Do you enjoy problem solving, helping others and effectively communicating instructions? Do you thrive in fast paced, multi-tasking environments? Are you someone with a passion for providing excellent care and assisting in making informed decisions on the wellbeing of animals? Burnside Veterinary Hospital is looking for a Client Care Specialist or VA! We...


  • Dartmouth, Canada Burnside Veterinary Hospital Full time

    Are you a Veterinary Assistant, Client Care Specialist with a passion for problem solving and helping others? Do you provide excellent care and enjoy assisting owners in making informed decisions on the wellbeing of their furry friends? At Burnside Veterinary Hospital, we have the opportunity to have another energetic, enthusiastic, empathetic individual...


  • Dartmouth, Canada Dartmouth Veterinary Hospital Full time

    Dartmouth Vet is growing! Are you determined to give the best to clients and ensure you are doing all you can for each patient that comes in? Are you outgoing, compassionate, and an effective communicator? Do you treat everyone with utmost respect? Are you detailed-orientated, efficient, work well under pressure, and enjoy working with people and animals? If...


  • Dartmouth, Canada Burnside Veterinary Hospital Full time

    **Overview**: We are seeking a passionate and energetic Client Care Specialist to join our team at Burnside Veterinary Hospital. As the first point of contact for our clients, you will play a crucial role in creating a positive and welcoming environment. This position is ideal for someone who thrives in a fast-paced, energetic atmosphere and enjoys working...


  • Dartmouth, Canada Burnside Veterinary Hospital Full time

    **Overview**: We are seeking a passionate and energetic Client Care Specialist to join our team at Burnside Veterinary Hospital. As the first point of contact for our clients, you will play a crucial role in creating a positive and welcoming environment. This position is ideal for someone who thrives in a fast-paced, energetic atmosphere and enjoys working...


  • Dartmouth, Canada Petworks Veterinary (Vetstrategy) Full time

    **Petworks Veterinary Hospital is hiring!!** As a Client Care Specialist at **Petworks**, you will be joining a team of dedicated professionals who are committed to providing the highest quality care to our patients. At Petworks, we pride ourselves on our modern facility and state-of-the-art equipment, which allows us to provide the best possible care to...


  • Dartmouth, Canada Petworks Veterinary (Vetstrategy) Full time

    **Petworks Veterinary Hospital is hiring!!** As a Client Care Specialist at **Petworks**, you will be joining a team of dedicated professionals who are committed to providing the highest quality care to our patients. At Petworks, we pride ourselves on our modern facility and state-of-the-art equipment, which allows us to provide the best possible care to...


  • Dartmouth, Canada AprilVets Dartmouth Crossing Full time

    AprilVets’ experienced veterinary team is seeking passionate Client Relations Specialists. **Company Overview** AprilVets Dartmouth Crossing is an innovative small animal hospital dedicated to creating an elevated healthcare experience for our vet team, clients, and patients. As an independent, veterinary-led clinic, we are looking to foster long-term...


  • Dartmouth, Canada East Coast Mobile Medical Inc. Full time

    East Coast Mobile Medical Inc. is a successful, locally owned Occupational Health & Safety Company seeking a professional, bright, energetic and dynamic individual to join our Client Relations team. The Client Relations Specialist assists clients with scheduling occupational tests throughout Canada. You will be dealing with a broad range of clients whose...


  • Dartmouth, Canada Seaboard Transport Group Full time

    Founded over 55 years ago, the Seaboard Transport Group is a privately-held organization comprised of numerous transport brands across Canada and the United States. Seaboard is a recognized leader in the Bulk Truckload Industry and the recipient of numerous awards for Customer Service, Safety and Innovation. The Seaboard Transport Group of Companies has...


  • Dartmouth, Canada Seaboard Transport Group Full time

    Founded over 55 years ago, the Seaboard Transport Group is a privately-held organization comprised of numerous transport brands across Canada and the United States. Seaboard is a recognized leader in the Bulk Truckload Industry and the recipient of numerous awards for Customer Service, Safety and Innovation. The Seaboard Transport Group of Companies has...


  • Dartmouth, Canada Seaboard Transport Group Full time

    **Seaboard Armour Transportation and Logistics** - Founded 60 years ago, _**_Seaboard Transport Group (Seaboard) _**_is a privately held organization comprised of numerous transport brands across Canada and the United States, including Moncton-based Armour Transport, and is a recognized leader in the Bulk Truckload Industry. _**_Seaboard _**_has a proven...


  • Dartmouth, Canada Control and Compound Financial Full time

    **Client Relationship Specialist** **Dartmouth, NS** **Reference #HL-16419** Control and Compound Financial have helped hundreds of real estate investors, business owners, families and individuals understand and implement the power of Infinite Banking. They are a team of energetic professionals with a passion for helping people optimize their financial...


  • Dartmouth, Canada Munn Insurance Limited Full time

    We're innovative, progressive, and experiencing off the chart's growth. As one of Atlantic Canada's largest insurance brokers, we're committed to providing exceptional coverage and customer care. Competitive and personalized - we're not your typical insurance provider! To help us keep up with this extraordinary customer growth and fulfil our mandate of...


  • Dartmouth, Canada Exit Realty Metro Full time

    **COMPANY OVERVIEW** Team Stephens is an award-winning real estate team located in Dartmouth, NS. Specializing in residential home sales in HRM, we pride ourselves on delivering exceptional client care throughout every transaction. *** Our Client Care Coordinator will be responsible for supporting the team's agents in their day-to-day activities along...


  • Dartmouth, Canada Burnside Vet Hospital Full time

    Do you enjoy problem solving, helping others and effectively communicating instructions? Do you thrive in fast paced, multi-tasking environments? Are you someone with a passion for providing excellent care and assisting in making informed decisions on the wellbeing of animals? Burnside Veterinary Hospital is hiring a Client Care Representative! We are...


  • Dartmouth, Canada Burnside Vet Hospital Full time

    Do you enjoy problem solving, helping others and effectively communicating instructions? Do you thrive in fast paced, multi-tasking environments? Are you someone with a passion for providing excellent care and assisting in making informed decisions on the wellbeing of animals? Burnside Veterinary Hospital is hiring a Client Care Representative! We are...


  • Dartmouth, Canada Seaboard Transport Group Full time

    Bilingual Care Specialist Founded over 55 years ago, the Seaboard Transport Group is a privately-held organization comprised of numerous transport brands across Canada and the United States. Seaboard is a recognized leader in the Bulk Truckload Industry and the recipient of numerous awards for Customer Service, Safety and Innovation.