Clinic Receptionist
2 months ago
We are a well established, patient focused holistic wellness centre with multidisciplinary healthcare professionals in downtown Peterborough. We pride ourselves on our commitment to excellence patient care. We are seeking a dependable, friendly, positive and highly motivated individual. A person who is an efficient multitasker, with excellent communication and organization skills. This role may potentially evolve into a manager position.
**Receptionist Responsibilities**:
- Greeting patients upon arrival and gathering any necessary information.
- Schedule appointments for new and recurring patients based on clinicians' needs.
- Maintain patient records and management of incoming/outgoing documents.
- Process payment from patients, insurance billing.
- Answering the phone, receiving and communicating messages.
- Operate office equipment which includes voice mail messaging systems, photocopier, fax machine and scanner.
- Assist with patient flow.
- Ensure rooms are clean and stocked with supplies.
- Receive and stock supplements and test kits. Ordering supplements as directed.
- Light cleaning of the office, vacuuming the floor, cleaning the bathroom, empty garbage, etc.
- Maintaining security of the reception and waiting room area, i.e. closing and locking doors, shutting down computers, closing windows, arming the security system.
- Prepare blood work and other test requisitions.
- Compose and/ or post articles on the clinic FB and Instagram pages as needed.
**Qualifications**:
- Honest and reliable.
- Previous experience in an administrative role, preferably in a medical/ dental/ holistic care clinic.
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize in a fast-paced environment.
- Ability to work efficiently and be able to handle pressure.
- Professionally maintain patient information as per the privacy act.
- Basic first aid knowledge.
- Customer-service oriented, flexible/adaptable.
- Take initiative and be able to work effectively and independently.
- Effective and creative problem-solving skills.
- Attention to details with a high level of accuracy.
- Physical demands: prolonged focusing and multi-tasting, sitting, climbing stairs, reaching, moderate lifting, vacuuming, mopping, and cleaning bathrooms, etc.
- Minimum High school diploma or equivalent.
**Job time**: part-time, permanent after a 3 month trial period. Start as soon as possible.
Benefits: - Supplement/medicinal discounts. - Sick day payment - Vocational pay. - Health benefits (onsite care for acute illness).
**Job Types**: Part-time, Permanent
Pay: From $18.00 per hour
Expected hours: 10 - 30 per week
**Education**:
- Secondary School (required)
**Experience**:
- Front desk: 1 year (required)
- Administrative experience: 1 year (required)
- Organizational skills: 1 year (required)
**Language**:
- English well (required)
Work Location: In person
Application deadline: 2024-11-01
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