Front Desk Dental Receptionist

6 months ago


Peterborough, Canada Kawartha Dental Clinic Full time

A positive attitude, be dependable/punctual, good listening skills, works well with others
- Is willing to learn, and has quick problem solving skills.
- **Availability for Friday, Saturday & Sunday shifts. Available for other evening shifts as needed.**

**Responsibilities**:

- Answer and direct phone calls in a polite and friendly manner
- **Excellent computer skills**:

- Welcome patients in a warm and friendly manner, and answer any questions patients have
- Maintain reception area and all common areas in a clean and tidy manner at all times
- Operate standard office equipment on a regular basis, including a fax/photocopier
- Keep detailed and accurate records of patient requests/inquiries and of calls received
- Insurance tasks and inquiries-submitting dental claim estimates electronically, ability to read EDI reports and coordinate benefits and collect balances at time of appointments
- Fill cancellation appointments in a timely manner for hygiene and dentists schedule
- Team worker
- Strong phone skills
- Demonstrates ability to read, write, and speak English
- Multi-tasking is essential and the ability to prioritize tasks without guidance
- Excellent interpersonal skills
- Punctual with strong attendance history
- Job Types: Part-time, --evenings + weekends

COVID-19 considerations:
COVID PROTOCOLS IN PLACE AS PER CDHO/RCDSO with all PPE, fallow times, air purifiers, temp screening

Pay: $20.00-$22.00 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- Dental care

Schedule:

- Evening shift
- Holidays
- Monday to Friday
- Weekends as needed

Application question(s):

- available to work Saturdays + Sundays

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person



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