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Medical Office Assistant/receptionist
2 weeks ago
The MOA is a front-line employee and a valuable member of the team responsible to support and work in close collaboration with Peterborough Regional Health Centre (PRHC) and interdisciplinary health professionals.
**Responsibilities**:
- First point of contact with patients and visitors, in person or on the telephone
- Schedule appointments and surgeries
- Perform a variety of administrative tasks (faxes, mail, messaging, follow up, WSIB billing, etc.)
- Advise patients by answering their questions within scope
- Maintain inventory of office supplies
- Perform well under pressure and use good judgment in assessing difficult situations
- Maintain accurate and detailed patient records
- Protect patients' rights by maintaining confidentiality of personal health information.
Qualifications / Skills:
- Experience as a surgical Medical Office Assistant is an asset;
- Certification by a Medical Office Assistant Program is favorable but not necessary;
- Previous experience with an electronic medical record (EMR) program (Oscar & Jane);
- Previous experience with EPIC (PRHC EMR & OR scheduling) is an asset;
- Strong interpersonal skills with attention to detail;
- Desire to work with diverse patients requiring clinical and surgical management;
- Individuals who are adaptable and motivated to learn new skills.
**Job Types**: Full-time, Fixed term contract
Contract length: 12 months
**Salary**: $20.00-$25.02 per hour
Schedule:
- Day shift
- Monday to Friday
Application question(s):
- Do you have experience with EPIC?
Work Location: In person
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